Re: Franchise Mode - PS4 - with all teams substituted

by NHL_Live_Support
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Franchise Mode - PS4 - with all teams substituted

★★★ Newbie

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? a) Trying to start a new franchise mode, 32 team with custom rosters. b) Substitute all 31 existing teams with alternative created teams, and then select a 32nd team c) Create the AHL franchise within Franchise mode d) Complete draft and free agent signing e) Attempt to play a game with the AHL team
What happens when the bug occurs? The AHL team logo does not display, and any creation made in step c) above does not take. The jersey types takes, but it is only in black and white, and the team logo does not show on the jersey, or in the background of player bars
What do you expect to see? My created AHL team logo along with the jerseys as I designed them
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Franchise Mode
What time did you see the bug? (HH:MM AM/PM) 08:00 PM
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? crashdavies97
PS4 Crash Reporting: Please copy the text you put in the crash report here. it wasn't a crash
EASHL issues? Please insert your Club Region.
What is your game language? English

How can I go about substituting all 31 of my created teams and play with a 32nd without losing AHL functionality?  Details above

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Re: Franchise Mode - PS4 - with all teams substituted

EA NHL Team

Hey @CrashDavies97,

 

Thank you for reporting this.  We are investigating this issue.

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