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Forced restart during territory wars battle !!

by andrewfinance
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Original Post

Forced restart during territory wars battle !!

★★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone
OS Version Current
Ally Code: (Find it here: http://bit.ly/AllyCode ) 255434323
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Multiple reports among guilds that game is forced restart during territory wars battles
Steps: How can we find the bug ourselves? Multiple reports among guilds that game is forced restart during territory wars battles
Connection Type Wifi
Please select your region North America
Country Usa

As soon as territory wars opened for attack today March 23 2019 Multiple reports from my current guilds as well as several other guilds on Reddit and the EA forums are reporting that the game is forcing a restart in the middle or at the end of a territory war battle thus negating the victory and hurting the guild banners. 

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Message 1 of 11 (510 Views)

Re: Forced restart during territory wars battle !!

★★★★ Newbie

Same thing happened to me

Screenshot 2019-03-23 at 2.21.56 PM.png
Message 2 of 11 (499 Views)

TW force restart

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 397-416-293
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug In TW, started a battle the the game did a force restart. Now the area shows I’m in a battle but I’m not and I lost the usage of my team: this has happened a lot.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country

Please fix it so we don’t lose our attempts when a force restart happens 

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Message 3 of 11 (163 Views)

Re: Forced restart during territory wars battle !!

★★★★ Novice
Our guild had 6-7 people that crashed at the same time 15 minutes ago, all with that error
Message 4 of 11 (478 Views)

Re: Forced restart during territory wars battle !!

★★★★ Novice

Same issue for me as well. Two consecutive fights.

 

Name: Ulic

Platform: iOS

Ally Code: 375-413-258

Message 5 of 11 (459 Views)

Re: Forced restart during territory wars battle !!

★★★★ Novice

My guild has had 4 instances of this happening with Territory War battles and 2 instances of this happening with Grand Arena battles.

Message 6 of 11 (422 Views)

Re: Forced restart during territory wars battle !!

★★★★ Newbie

Same. Right at the start of attack phase.

Message 7 of 11 (333 Views)

Re: Forced restart during territory wars battle !!

★★★★ Newbie

ERROR.png


@RockinP300 wrote:

Same. Right at the start of attack phase.


Sam issue happened to me.  After I defeated my opponent, the game forced me to restart.  It did not record the win or award points.  It did, however, exhaust the team I used.

Message 8 of 11 (324 Views)

Re: Forced restart during territory wars battle !!

★★★★ Novice

I had the same issue. I defeated a team using my zeta Gar Saxon team and won, but it gave me the error screen already posted. They gained a defensive win and I lost a team with no credit for the guild.

                             

Message 9 of 11 (218 Views)

Re: Forced restart during territory wars battle !!

★★★★★ Novice

So are we going to get any explanation and or rationale for those players that got their teams back and battles reset  while others have not?  Extremely frustrating, but then again, what isn’t frustrating with this game anymore. 

 

Current spender seriously considering walking away from the game 

Message 10 of 11 (216 Views)

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