Help us improve Answers HQ! Take Survey No, Thanks

Force closing help

by SoberDude79

Original Post

Force closing help

★★★★ Newbie
When I tried to open the app today, it force closes before I even get to the Cantina. I stupidly spent the $10.99 on the crystals pack. Now I can't log in to get them. Who do I contact???

Please note, I can't get into the game anymore, so don't tell me to "tap the gear icon" to contact support, I CAN'T.
Message 1 of 2 (44 Views)

Re: Force closing help

★★★★ Newbie
I should also say that I've tried clearing the cache in both the game and Google Play, rebooting, powering off completely and waiting, uninstalling and reinstalling, even clearing data and signing back in.

I'm going to attempt wiping the davlik and cache in the recovery menu next.

Running CM Lollipop 5.1.1
Message 2 of 2 (38 Views)


Having trouble in Star Wars: Galaxy of Heroes?

Contact EA Help


Find your Player ID

Here's how to find your unique Player ID in Star Wars: Galaxy of Heroes.

Learn more on EA Help


Find your Ally Code

Here's how to find your Ally Code in Star Wars: Galaxy of Heroes.

Learn more on EA Help