Flickering, Freezing and Crashing swgoh

by 1984brend
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Original Post

Flickering, Freezing and Crashing swgoh

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung J6+
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 544-363-638
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug UI icons and buttons flicker on and off making battle near impossible. The game then freezes and closes.
Steps: How can we find the bug ourselves? Play a battle
Connection Type Wifi
Please select your region North America
Country United Kingdom

Often times when i battle whether its events, legendary or any other type after a few minutes the UI buttons and icons disappear and flicker on and off. The gane performance drops. After a few minutes the game stops responding and the app closes.

Screenshot_20200719-104418_Heroes.jpg
Message 1 of 6 (485 Views)

Re: Flickering, Freezing and Crashing swgoh

★★★★★ Novice

Sometimes to be able to play I have to make force closing to the app. It happened before, but after engine update it happens very often.

Message 2 of 6 (384 Views)

Re: Flickering, Freezing and Crashing swgoh

★★★★★ Apprentice
@TetsuoWallace Hi. I see you are using an Android device like me. If you haven't already seen it, you might want to try joining my thread to try to get some better diagnostics for this issue. See https://answers.ea.com/t5/Bug-Reports/Call-for-action-on-current-crashing-freezing-issue/m-p/9327036...
Message 3 of 6 (368 Views)

Re: Flickering, Freezing and Crashing swgoh

★★★ Newbie
@TetsuoWallace Yes thats the same as with mine.
Message 4 of 6 (320 Views)

Re: Flickering, Freezing and Crashing swgoh

★★★ Newbie
@Resmi9793 Thank you will join and try to help out where I can.
Message 5 of 6 (319 Views)

Re: Flickering, Freezing and Crashing swgoh

★ Novice

I'm having the exact same issue as you on the same phone and OS. I'm shocked they haven't addressed or fixed this yet

Message 6 of 6 (252 Views)