Fleet energy not increasing

[BLADEDBREWMASTER]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? 8
OS Version 12.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 511387135
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Fleet energy not refreshing. Timer counts down and no energy is awarded. Bonus energy was also not awarded.
Steps: How can we find the bug ourselves? Check the fleet energy
Connection Type Mobile
Please select your region North America
Country United States

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No fleet energy

[EA_HighCommand · Accepted solution]

There was an issue with Fleet Energy that resulted in some players appearing to not regenerate energy. This was due to Fleet Energy being set to a negative state for some players during the update earlier today. This issue will be resolved by either waiting for Fleet Energy to actually reach 0 (could be up to 14 hours in extreme cases) or by refreshing Fleet Energy once or twice.

We've sent all players level 60 and up 150 crystals to assist with refreshing.

The official announcement can be found HERE.

[yamonwi]

This is still an issue

[EA_HighCommand · Accepted solution]

There was an issue with Fleet Energy that resulted in some players appearing to not regenerate energy. This was due to Fleet Energy being set to a negative state for some players during the update earlier today. This issue will be resolved by either waiting for Fleet Energy to actually reach 0 (could be up to 14 hours in extreme cases) or by refreshing Fleet Energy once or twice.

We've sent all players level 60 and up 150 crystals to assist with refreshing.

The official announcement can be found HERE.