March 2019
- last edited
July 2019
by
Phantomlover171
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone X
OS Version 12.1.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You can find the bug by starting a party, entering the party chat box, and typing the word: “Japan”
What do you expect to see? I expect to see the word/country I typed in the chat box: “Japan”
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback
The word/country “Japan” is erroneously censored in the party chat box, whereas other country names are not.
Solved! Go to Solution.
June 2019
March 2019
Thanks for letting us know We're investigating what is going on here.
March 2019 - last edited March 2019 by EA_Cade
All other miserable discrimination terms and my country name are treated the same.
This is a very terrible discrimination against Japanese customers. We will seek corrections and apologies to Japan now.
Is this company racist?
[CM Edit - I have removed your screenshots as they were inappropriate. Do not reattach them please]
March 2019
March 2019 - last edited March 2019
I just updated to version 13.0.2. This censoring is still present. Very disappointing considering it is hurting many players' feelings, should've been fixed with this update.
@SimGuruMaaike I found an actual slur that people are allowed to say while Japan is still censored. Where is best to report this?
June 2019
Great, now I can go to party chats and write: Turning Japanese I think I'm turning Japanese I really think so.... 🎶🎵🎶