March 2018
- last edited
August 2018
by
Phantomlover171
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Asus Zenfone 4 Selfie Pro
OS Version Nougat
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002934615227
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I am not sure. It happens every time I open the game.
What do you expect to see?
Connection Type Wifi
Please select your region Asia
Country Philippines
Additional feedback
Tips with an light bulb icon appear every time I open the game. It shows tips that are far ahead from my level and it cannot be completed or dismissed.
This happens, once again, every time I open the game. It shows a different "tip" each and every time.
EDIT: I have re-installed the game and when I load my cloud save, it is still the same. I have attached a screenshot.
Solved! Go to Solution.
August 2018
No reply so I'm marking this one as fixed!
March 2018 - last edited May 2018
Hi @Beanoffee,
Welcome to the forums, and thanks for your report!
We will take a look into this. In the meantime, please, restart your device and try again. If the message is still there, get in contact with one of our advisers through EA Help, as they might be able to help you get rid of those messages: https://help.ea.com
Thanks again!
-Mai
March 2018
March 2018
I also have this problem. It started after I installed it on my phone. I had it previously installed on my iPad without this issue. Now, it appears on both devices and won't dismiss.
March 2018
March 2018
I’m having an issue where the in-game tips will be in the way of the gameplay and don’t go away. Any tips to get rid of... tips...
March 2018
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7+
OS Version 11.2.6
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002952214636
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I’m not sure. Every time I open the app now, I get a message telling me to kick out my child or make it a playable sim, even though my sim doesn’t have children.
What do you expect to see? There’s no way to make this box disappear. I hope to see a fix soon.
Connection Type Mobile
Please select your region North America
Country US
Additional feedback None
NoneMarch 2018
March 2018
March 2018