[Open] “Surprising choices” unresponsive

[t3chkitt3n]

I’m on iOS 11.4, iPad Pro 12.9”

[t3chkitt3n]

I have reinstalled, rebooted, reset, same issue. iOS 11.4 iPad Pro 12.9”

[ARDNASSAC343]

I’m having the same issue. I play on an iPhone SE and I don’t know what my player ID is because this glitch is preventing me from entering the game to look. I only started playing the game three days ago, so I didn’t know to take my player ID down until it was too late. 

I did did everything I could think of to fix this. I closed out of the game and reopened, had a stable Wi-Fi connection, restarted my phone, upgraded my phone to iOS whatever-it-is, and deleted and reinstalled the app. Please help me figure out how to make it work. 

Thank you. 

[HilCar]

Same issue here also

[skyemedic]

Having same issue, played for a bit after update installed and now just the screen below.  It’s been over a day and on multiple devices.  I had to do list come up today then same stuff.

[sweetsorcery]

I posted about this problem yesterday. As others have said, I opened the app, sun up, stickers, to do list, then back to surprising choice screen in everyone's screenshots. I had my hopes up for a second! :'(

[kocica2126]

Hi i have a problem with my Sims mobile. After the new update my screen is stuck on “ A surprising choice” it wont let me play the game. Earlier it was all good, now i go on it and that pops up. Is there anyway to make it go away? 

[kmbrlyz]

Yeah me too. Got my hopes up. 

Everyone - before adding comments, please click “Me too” so they would know how many users are badly affected by this. I mean, the game itself is down... for 3 days already!

[shiraluu]

This issue hasn't been resolved. When can we expect a fix? 

[Rottweiler1982]

Just went into my game and it is finally fixed!  I am no longer stuck on the Surprising Choice thingy! Thanks for listening to us & working on it 🙂