[Fixed?] - Sims icons crossed out [ Edited ]

[inesne]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 11
OS Version iOS 14.4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The icons with sims faces on the bottom used to select sims
What do you expect to see?
Connection Type Mobile
Please select your region Europe
Country Croatia

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Can’t click on sims icons cause they’re crossed out.

[EA_DragonsEye]

Hi @inesne! This issue has been flagged as a bug. Thanks for your report!

[yani_tsm]

I have seen two reports of this issue since the latest update, so it might be helpful to someone. 

@inesne actually figured out the solution to this problem and described it here. Here is their solution: 

"What I did, I made one of my sims passive and then I had another issue cause I didn’t have an available slot (1 of my sims appeared in 2 slots), so then I moved the sim to another lot and the slot became available. Let me know if this works for you " 

[SalixCat]

@inesne this issue should have been fixed with the Celebrity Life update. Is is fixed for you?

Thanks @yani_tsm for the alternative solution 

[Mayfees442]

I too have had this problem since the new Celebrity Update and and very little help on how or can it be fixed. What does flagged as a bug mean. Do we just wait and see if there is a fix

[EA_DragonsEye]

Hi @Mayfees442! Could you dm me your player id, please?

[Mayfees442]

Thank you. Do I need to catch you online to do that

[SalixCat]

@Mayfees442 No, you need to send a message from your Inbox.
Tap on the three lines on the upper right corner of this page, then tap on your username and choose Inbox.