February 2019
- last edited
March 2019
by
Phantomlover171
Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iGET Smart G102
OS Version 7.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1004060089754
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Lauch game
What do you expect to see?
Connection Type Wifi
Please select your region Europe
Country
Additional feedback
Hi, in the newest update all Sims are blue
Solved! Go to Solution.
March 2019
Hey folks, The Sims Mobile team have made some improvements with their latest update (version 13.1.0). Could you please download the update and let us know if that has helped things?
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
February 2019
This is something I've seen reported on Twitter as well:
https://twitter.com/GamerXD368/status/1100175209871695873
Have you tried restarting your phone and cleaning the cache?
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
February 2019
Yes, i tried. They are still blue.
February 2019
Thanks for reporting this issue, please let us know on which device you play the game and what your player ID is.
February 2019
ID: 1004060089754
Platform: Android tablet
February 2019 - last edited February 2019
ID: 1003439733518
Platform:Android tablet
February 2019
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Techno l9plus
OS Version 7.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 100359441144
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log into the game
What do you expect to see? Normal sims
Connection Type Wifi
Please select your region Other
Country Khartoum
Additional feedback Really love the new update but then my sim town turns blue i donload the game again then the facebook login option not showing and i wrote 23 at the begining of the game please fix it thanks
February 2019
Plataforma positivo Twist 7.0
Id 1003019944046
February 2019