[Open] Relationship heirlooms locked while story is done

[dissenterjasmine]

I also have questions about these "locked" relationship heirlooms. From what I saw on the heirloom collection, only certain relationship stories have these new heirlooms NOT ALL relationship stories.

So, even if we have completed ALL relationship stories before the update, do we still need to complete these relationship stories AGAIN to unlock them on the heirloom collection?

[NikkiRougon]

This already happend to me I got the Old Rivels as a heirloom when I retired one of my sims -_-. This is so lame.

[SalixCat]

Heirlooms are still locked. How does this work? 

[dissenterjasmine]

@SalixCat Once you tap the red gem with 0 amount that will unlock ALL the "locked" relationship stories. Thanks, EA! Makes our lives easier 😅

[SalixCat]

@dissenterjasmine thanks 

Well... I did click on that button, but my heirlooms are still locked 

[dissenterjasmine]

@SalixCat Oh no! That's not right! Report now to EA! Hope you get them unlocked ASAP. #BugAgain

[SalixCat]

@dissenterjasmine are your playable Sims doing all six stories atm? What I try to ask is, were all the stories active in your Sims profiles when you accepted the heirlooms?

[Phantomlover1717 · Accepted solution]

This issue should be fixed now! If you should and don't get this message in game please try travelling, it should eventually pop up. 

If you accepted the offer and they still don't unlock, please make a new bug report.