[Fixed] Picture of Summer Box Braids is missing

by SalixCat
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Original Post

Accepted Solution

[Fixed] Picture of Summer Box Braids is missing

[ Edited ]
Hero

Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Tab S3
OS Version Android 8.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003403535473
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open CAS hairstyles. The picture of the Summer Box Braids is missing.
What do you expect to see? Pictures of all the hairstyles in CAS.
Connection Type Wifi
Please select your region Europe
Country
Additional feedback

The Sims_2019-02-28-19-54-41.png

 

 


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 No trabajo en EA.    

Message 1 of 7 (816 Views)

Accepted Solution

Re: CAS -picture of Summer Box Braids is missing

★ Apprentice
It’s fixed, thank you 😊

View in thread

Message 6 of 7 (560 Views)

All Replies

Re: CAS -picture of Summer Box Braids is missing

EA Live QV Team

Thanks for the report @SalixCat ! We're looking into this Standard smile 

Message 2 of 7 (799 Views)

[CAS] Hairstyle go black/invisible

[ Edited ]
★ Apprentice

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone X
OS Version 12.1.4
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003986782027
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? •• Go to CAS room •• Tab Closet > Hair •• or Tab Shop > Hair •• Slide down •• 1 of hairstyle list show in black shadow
What do you expect to see? It show normal
Connection Type Mobile
Please select your region Asia
Country
Additional feedback

1 of my hairstyles that I already purchased the package last year turn to be black shadow in CAS room. Attached 2 photos 

AA6A990F-CC76-4EBB-BB39-16F23C305AB3.jpeg

439DEBEB-DABF-453C-9320-1C1C35D1BF39.jpeg

 

Message 3 of 7 (814 Views)

Re: [CAS] Hairstyle go black/invisible

Hero

Hi @Phenomenal_9896 

Your post is now merged with this thread about the same issue. 

 


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 No trabajo en EA.    

Message 4 of 7 (772 Views)

Re: [CAS] Hairstyle go black/invisible

★★★★★ Expert

Just joining the party.

 

20190305_094002.jpg

Message 5 of 7 (662 Views)

Re: CAS -picture of Summer Box Braids is missing

★ Apprentice
It’s fixed, thank you 😊
Message 6 of 7 (561 Views)

Re: CAS -picture of Summer Box Braids is missing

Hero

Yes, I can also see it's fixed in my CAS.


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 No trabajo en EA.    

Message 7 of 7 (557 Views)
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