[Fixed?] Party points keep popping up

by takoyakiemi
Reply

Original Post

[Fixed?] Party points keep popping up

[ Edited ]
★★ Novice

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro
OS Version 9.1.1.140984/9.1.0-stage_134@140433
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003127905671
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don’t know
What do you expect to see?
Connection Type Mobile
Please select your region Australia
Country Australia
Additional feedback

When I log in or simply just minimise the app and go back in, I get this recurring bug and it won’t let me host a party because it keeps resetting. 

See attached image.

Message 1 of 4 (542 Views)

Re: Party points recurring bug

Could you try reinstalling the app?


----------------

Answers HQ Guardian

do not work for EA

 

Message 2 of 4 (512 Views)

Re: Party points recurring bug

★★ Novice
Tried that and didn’t work
Message 3 of 4 (493 Views)

Re: Party points recurring bug

EA Live QV Team

Hey @takoyakiemi, that is strange! Please send us a ticket about this from the settings menu in your game (Settings > Help & About > Help). 

Message 4 of 4 (442 Views)