Help us improve Answers HQ! Take Survey No, Thanks

Re: Parties not Leveling up properly

by Phantomlover1717
Reply

Original Post

Re: Party Level Reset

★★★★ Newbie
Same here. I had a party to get two super sim tickets and with 3 stars and party level 10 I only got like 50 simoleons
Message 61 of 70 (505 Views)
0

Re: Party Level Reset

★★★★ Newbie
1003511986681
iPhone 6S
My party was yesterday and I collected the 50 simoleans and little xp this morning. I was playing on wifi the whole time and my party got to level 10. I should’ve received 2 super sun tickets Frown
Message 62 of 70 (501 Views)
0

Re: Party Level Reset

The tickets aren't guaranteed, you can see your chances of getting one by looking at the yellow circle around the icons. 

-----  

do not work for EA

 

Signature.png

 

Follow me on Twitter

Message 63 of 70 (474 Views)
0

Re: Parties not Leveling up properly

★★★★ Newbie
i was already reaching the end of level 10 (almost level 11) when my phone shut down because there was insufficient battery. when i charged my phone and opened it less than 5 minutes later it suddenly got reset and i had to create my new first sim. but my game friends history is still there and not reset. also i cant seem to press on the ‘QUEST’ button! it suddenly glitches, exits from the app and goes to my iphone home page. the picture attached is what im facing right now. please help thank you
Message 64 of 70 (431 Views)
0
Highlighted

Re: Parties not Leveling up properly

Best thing would be to contact an EA game advisor about this issue.
You can do that through this link: https://help.ea.com/en/contact-us/
If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

You can also choose to contact an EA game advisor through social media:
- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/ 

-----  

do not work for EA

 

Signature.png

 

Follow me on Twitter

Message 65 of 70 (419 Views)
0

Re: [Fixed] Party Level Reset

★★★★ Novice
I have lost progress in the game too, I created second sim and he worked for awhile and then I went to work with my original sim. I left her at work and closed the game. When I reopened game second sim wasn’t there and progress was lost.
Message 66 of 70 (405 Views)
0

Re: [Fixed] Party Level Reset

★★ Apprentice
This is still happening. Mine reseted from lvl 10 to lvl 8.
Message 67 of 70 (380 Views)

Re: Parties not Leveling up properly

★★★★ Novice

I just had this happen to me about 10 minutes ago! My party was at level 10 and just suddenly reset back to level one! Not happy Broken heart

Message 68 of 70 (338 Views)
0

Re: Party Level Reset

★★★★ Newbie

I recently had this problem.

Message 69 of 70 (262 Views)
0

Re: Party Level Reset

Community Manager

Sul Sul, @KyH02 we have this issue confirmed fixed from the studio and I will be closing this topic. 

 

If you have an issue with The Sims Mobile can you make a new bug reporting for us, with as much information as possible. The more information we can get about the issue the more it will help us.Standard smile

 

Thank you! High five

 

/Atic 

---------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP. High five 

* If someone has helped and solved your issue please accept it as a solution. Standard smile

---------------------------------------------------------------------------------------------------

Message 70 of 70 (257 Views)
0
sims-four-characters

Is someone not playing nice?

This game should be fun and fair! If you see someone breaking the rules, you can report them.

Report a player

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help