[Fixed] Number of quest incorrect with actual available quests

by vickimac70
Reply

Original Post

Re: not updating my quests

EA app Team
Hi everyone,

We just released a game update addressing this. Please, update your game to the latest version (11.0.0). Is it still happening for you?

I'm marking this as solved, but don't hesitate to use the reply button if you have any comments!

Thanks,
-Mai
Message 21 of 31 (1,041 Views)

Re: not updating my quests

★★ Apprentice

No, not fixed for me. The game says I have 12 quests but I only have 10.

Message 22 of 31 (1,001 Views)

Re: not updating my quests

[ Edited ]
★★★ Apprentice

Nope, not fixed for me either. Still have 2 additional quests showing in the count after the update.

Player id:1003407127092

Message 23 of 31 (968 Views)

Re: not updating my quests

★★★★ Apprentice

My game also says 12 quests in the counter but I only have 10 quests visible in the list. Before we got the bunch of new quests with last weeks update the quest counter was off by one (saying 3 quests when there were only 2 etc) so in fact it’s even more wrong now ;-) Player ID 1003519937245 and current game version is 1.0.1.something

Message 24 of 31 (941 Views)

Re: not updating my quests

★★★★ Novice

Same

 

Message 25 of 31 (904 Views)

Re: not updating my quests

★★★★★ Apprentice

Product: The Sims Mobile

Platform: Apple iPad

List the specific devices you play with: Apple iPad Air 2

OS Version: 11.4

Player ID: 1003291874858

How often does the bug occur? Every time (100%)

Steps: Since starting the game, the number of quests on the sidebar has never matched the quests visible to me. It started off something like 6-7 when I had 4-5 visible; now it's around 14-15 when I have 11 or less visible.

What do you expect to see? The number of quests to match the visible quests.

Connection Type: WiFi

Please select your region: North America

Country: USA

Additional feedback: I started the game just a few days ago, so I've observed this briefly but since the beginning of my play .

Message 26 of 31 (805 Views)

Re: not updating my quests

@Immichan@vickimac70@MrsNHP@SindiDoll & @kaleen86 for me the issue got fixed, how about you?


----------------

Answers HQ Guardian

do not work for EA

 

Message 27 of 31 (742 Views)

Re: not updating my quests

★★★★ Novice

Mine is still doing it. Says I have quests but I actually have none. It's not a deal-breaker just kind of annoying 

Message 28 of 31 (727 Views)

Re: not updating my quests

EA Live QV Team

Hey @vickimac70, is your player ID still 1003502167326? If yes, can you take a screenshot of your screen where it says the number of quests you have and one where it shows that you have no quests? 

Message 29 of 31 (667 Views)

Re: not updating my quests

Champion (Retired)

@SimGuruMaaike My game is fixed. I just noticed it. Thank you! ☺

Message 30 of 31 (658 Views)