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[Fixed] No adverts

by Sylar_JT
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Original Post

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Re: [Open] No adverts

★★ Pro

@katclawsx3 wrote:

@katclawsx3 wrote:

@katclawsx3 wrote:

 

I am having issues getting videos at BOTH my mailbox and after completing events.   Click on the blue arrow and then nothing happens!

 

I know I missed at least 6-7 videos just this morning 😩 

and I live for those rewards-  like literally 

 

My player ID.  

1003641527859

 

TIA 


Hi again!  I’m having problems again getting adverts from my mailbox & after completing events.  This has been happening for at least two days now & happening about 99% of the time 😟.   TIA

 

I play on my iPad 

 

Player ID.      1003641527859

 

 


Reporting this yet Again

I’m not getting adverts AGAIN!  This is getting So Frustrating ! 

Can someone please look into this problem and get it resolved?

Happrning 99% of the time   TIA

 

I play on my iPad 

 

  

Player ID.      1003641527859. 

  


8-29-2018

WHY does this keep happening ?  

I seem to get the Adverts for a day or two and then nothing 

I Tap the arrow and nothing happens 

So here’s another Bug Report from me   Thanks again, EA 

 

Player ID:  1003641527859

 

Message 21 of 83 (612 Views)
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Re: How do I report an inappropriate ad?

★★★ Pro

la Quinta video keeps freezing takes a long time to complete

Message 22 of 83 (588 Views)
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Re: [Open] No adverts

★★ Pro

@katclawsx3 wrote:

@katclawsx3 wrote:

@Phantomlover1717 wrote:
Hey @katclawsx3, this bug has been added to my bug list, hopefully it will be fixed soon.

Thanks for looking into this 

It seems like it works one day on & then 2 or 3 days off

Hopefully a permanent fix is in sight. 🤞


PLEASE Fix This, EA,,  

 ITS BEEN 3+ DAYS OF NO ADVERTS 

NO tickets, Sim cash, Gems or Heirloom Tickets   HELP,

 

Player ID.      1003641527859


9-8-2018 

I know you guys have all kinds of issues & bugs you’re working on 

but I’m still not getting Adverts about 98% of the time.  I click on the blue Arrow/Mailbox—then nothing.  I  “might get 2 that work per day.  

 

This is getting so frustrating, since it’s nearly the only way to get many of the necessary rewards.    Please & Thank You 

 

Player ID:   1003641527859

Message 23 of 83 (967 Views)
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Re: How do I report an inappropriate ad?

★★★ Pro

Loosing rewards again because videos won't play. Worse when you loose heirloom ticket rewards . This has been happening allot be lately. Please remove the la Quinta video. 

Message 24 of 83 (955 Views)
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Re: NO ADVERTS

[ Edited ]
★★ Pro

@Fuzzernutter wrote:

Loosing rewards again because videos won't play. Worse when you loose heirloom ticket rewards . This has been happening allot be lately. Please remove the la Quinta video. 


NO ADVERTS- Still Happening  🙁

 

I am having issues getting videos at BOTH my mailbox and after completing events.   I Click on the blue arrow and then nothing happens!

 

This has been an ongoing issue for me since June & it’s now September.

 I’m missing out on so many and much-needed rewards!  

 

Can someone please look into this and do a permanent fix?    TIA

 

 

My player ID.  

1003641527859

 

[Edited by EA_Mai: making the text more readable, remember not to abuse the formatting options. Complete Answers HQ rules & guidelines can be found here]

Message 25 of 83 (849 Views)
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Mailbox ad not working

★★★ Novice

I have had the ad button pop up 3 times on my mailbox and each time I've clicked it, nothing has happened and I've missed out on my reward. 

Message 26 of 83 (699 Views)
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Can't watch video to claim rewards

★★★ Novice

 not being able to watch ads for rewards.. I watch them because its good to have extra stuff please help

Message 27 of 83 (614 Views)
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Re: Can't watch video to claim rewards

EA Live QV Team

@Adam1986ahmed Did you watch any ads that day already? 

Message 28 of 83 (582 Views)
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Ads wont play

★★★★★ Novice

For the past 12 hours, I have missed out on all the video ads. When I click on the play button, nothing happens and it stays on the same screen. 

Message 29 of 83 (475 Views)
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Re: Ads wont play

EA Live QV Team

What is your player ID @akkfbutterfly and what device do you play the game on? 

Message 30 of 83 (456 Views)
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