August 2018
@katclawsx3 wrote:
@katclawsx3 wrote:
@katclawsx3 wrote:
I am having issues getting videos at BOTH my mailbox and after completing events. Click on the blue arrow and then nothing happens!
I know I missed at least 6-7 videos just this morning 😩
and I live for those rewards- like literally
My player ID.
1003641527859
TIA
Hi again! I’m having problems again getting adverts from my mailbox & after completing events. This has been happening for at least two days now & happening about 99% of the time 😟. TIA
I play on my iPad
Player ID. 1003641527859
Reporting this yet Again
I’m not getting adverts AGAIN! This is getting So Frustrating !
Can someone please look into this problem and get it resolved?
Happrning 99% of the time TIA
I play on my iPad
Player ID. 1003641527859.
8-29-2018
WHY does this keep happening ?
I seem to get the Adverts for a day or two and then nothing
I Tap the arrow and nothing happens
So here’s another Bug Report from me Thanks again, EA
Player ID: 1003641527859
September 2018
la Quinta video keeps freezing takes a long time to complete
September 2018
@katclawsx3 wrote:
@katclawsx3 wrote:
@Phantomlover1717 wrote:
Hey @katclawsx3, this bug has been added to my bug list, hopefully it will be fixed soon.Thanks for looking into this
It seems like it works one day on & then 2 or 3 days off
Hopefully a permanent fix is in sight. 🤞
PLEASE Fix This, EA,,
ITS BEEN 3+ DAYS OF NO ADVERTS
NO tickets, Sim cash, Gems or Heirloom Tickets HELP,
Player ID. 1003641527859
9-8-2018
I know you guys have all kinds of issues & bugs you’re working on
but I’m still not getting Adverts about 98% of the time. I click on the blue Arrow/Mailbox—then nothing. I “might” get 2 that work per day.
This is getting so frustrating, since it’s nearly the only way to get many of the necessary rewards. Please & Thank You
Player ID: 1003641527859
September 2018
Loosing rewards again because videos won't play. Worse when you loose heirloom ticket rewards . This has been happening allot be lately. Please remove the la Quinta video.
September 2018 - last edited September 2018 by EA_Mai
@Fuzzernutter wrote:
Loosing rewards again because videos won't play. Worse when you loose heirloom ticket rewards . This has been happening allot be lately. Please remove the la Quinta video.
NO ADVERTS- Still Happening 🙁
I am having issues getting videos at BOTH my mailbox and after completing events. I Click on the blue arrow and then nothing happens!
This has been an ongoing issue for me since June & it’s now September.
I’m missing out on so many and much-needed rewards!
Can someone please look into this and do a permanent fix? TIA
My player ID.
1003641527859
[Edited by EA_Mai: making the text more readable, remember not to abuse the formatting options. Complete Answers HQ rules & guidelines can be found here]
November 2018
I have had the ad button pop up 3 times on my mailbox and each time I've clicked it, nothing has happened and I've missed out on my reward.
January 2019
not being able to watch ads for rewards.. I watch them because its good to have extra stuff please help
January 2019
@Adam1986ahmed Did you watch any ads that day already?
March 2019
For the past 12 hours, I have missed out on all the video ads. When I click on the play button, nothing happens and it stays on the same screen.
March 2019
What is your player ID @akkfbutterfly and what device do you play the game on?