February 2019 - last edited July 2019
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S9+
OS Version 9
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003444134845
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? For me, it's just starting my game.
What do you expect to see? Not a new item indicator if there is nothing new.
Connection Type Wifi
Please select your region Europe
Country The Netherlands
Additional feedback Clearing cache didn't help.
When I start my game I usually have an indicator that I have a new item in my build mode.
Hobby Collection -> Internet Icon
Buy -> Hobbies -> Internet Icom - both desks
But I also have:
Build -> Rooms -> L shaped room
Looking at the items doesn't help, scrolling through other items does.
Previously we had an similar bug: https://answers.ea.com/t5/Bug-Reports/Workaround-New-items-indicator-dot-won-t-go-away/m-p/6870562#M...
Solved! Go to Solution.
June 2019 - last edited July 2019
I'm not seeing this issue anymore since the new update: https://answers.ea.com/t5/Game-Information/The-Sims-Mobile-Quality-of-Life-Update-patch-notes/td-p/7...
What about you guys?
-- New post on this issue (similar looking issue): https://answers.ea.com/t5/Bug-Reports/Open-New-Item-Indicator-Dot-at-Work-Places-after-QoL-Update/td... ---
January 2019
- last edited
January 2019
by
Phantomlover171
Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy Tab S3
OS Version Android 8.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003403535473
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? This issue appeared in November. I own all items from the Internet Icon hobby collection. The game doesn't show that I own the Iconic Computer Station. I have tried to put all items From this collection in inventory, close the game and take them out again, but it still shows that don't own this item.
What do you expect to see? The game shows that I own the whole collection.
Connection Type Wifi
Please select your region Europe
Country
Additional feedback
Old thread about this: https://answers.ea.com/t5/Bug-Reports/Fixed-Internet-Icon-sets-not-unlocking-while-having-all-the/td...
February 2019
@Phantomlover1717 this is still the same.
February 2019
Happens with the T shaped room too. Every time I force close and launch the app, a red indicator would appear again even if the room (and internet icon set) isn't new.
February 2019
Same here, internet hobby and T shaped room
March 2019 - last edited March 2019
March 2019
This happens in my waterfront venue.
March 2019
this bug shows up for both the room shapes I unlocked and my 3 star internet icon hobby computer
They can be cleared but once the game is closed and reopened, they appear again as new items
April 2019
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Note 8
OS Version 9
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? After unlocking items for internet icon hobby, the new item indicator appears every time the app is re-opened
What do you expect to see? The indicator should function correctly - it shouldn't appear unless there's a new item available
Connection Type Wifi
Please select your region North America
Country USA
Additional feedback
Every time the game is opened, the new item indicator for the store shows the red dot for the internet icon hobby items. It will disappear after viewing the internet icon hobby window, but as soon as the game is exited and reopened, the indicator reappears.