September 2019
- last edited
March 2020
by
Phantomlover171
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone X
OS Version 12.4.1
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Long press on an item/object on the screen to pull up the item/object name/description box
What do you expect to see? The object name/description box directly above the item (preferably in the center of the screen).
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback Bug occurred after updating to 16.0.0
While identifying the correct name of a piece of furniture in my previous post, I noticed that my object’s name and description no longer appeared above my object.
Then I noticed that it had moved to the corner of the screen, making it barely visible, as it was blocked by my currency. I tried to censor some of my currency in the pictures for some semblance of privacy for my spending habits 😅
Below are three pics showing me picking up three different objects: a hearth, an ottoman, and a sofa. In each occurrence the object’s name and description box was found in the corner of my screen.
September 2019 - last edited September 2019
Hi @simmerdownMAL!
Thank you for your report, we are investigating this issue.
September 2019
I'm not seeing this on Android. Adding it to the list though!
October 2019
Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Galaxy
OS Version Android
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Pick up a piece of kitchen Furniture
What do you expect to see?
Connection Type
Please select your region North America
Country USA
Additional feedback
I want to remodel my kitchen. I pick up a tape a piece and I can't tell the name of the piece I'm picking up.
Please fix this.
October 2019
October 2019
Galaxy A20
October 2019
Also want to be clear, it's not just the kitchen cabinets. It's any object in my house. When I try to pick it up, in build mode I will not be able to see the name of the object. I just happened to use kitchen cabinet for an example. I still want to know what the name of the object is so I can pick out new cabinets easier.
October 2019
November 2019
This issue is still present after update 17.0.00.
The item name and description still appears in the top left corner hidden by game currency.
November 2019