[Fixed] - Land expansion ready animation stuck [ Edited ]

[Bronty79]

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad 2019
OS Version Latest
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Left upper corner first main house you cant walk around every except building mode is stuck
What do you expect to see? I expect that I can play the first house. I had to buy a new lot so that i could play Parties are impossible now
Connection Type Wifi
Please select your region Europe
Country Netherlands

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I cant do any thing at the first house. Besides building. The animation both graphic as sound is stuck and sims cant walk around. Tried everything nothing works. I cant give parties and had to spent money to play at all in the second house. 

[SalixCat · Accepted solution]

@4dd8md692nj2 @Bronty79 

Is this issue fixed for you after the Haunted Halloween update?

• The infinite "another land expansion is currently unlocking" error should no longer occur
• Completed Land Expansion popups should no longer get stuck
• Active Land Expansion Pop-ups should no longer disappear on zone change

https://answers.ea.com/t5/General-Discussion-Feedback/26th-of-October-Haunted-Halloween-Bug-Fix-List...

[Bronty79]

Now right corner another land purchase ready stuck in animation

[EA_Kipling]

Heya @Bronty79 could you PM me your Player ID so I can check out the issue?

[4dd8md692nj2]

@Bronty79 I also have this problem, so frustrating! The email "help" has been useless also 😞

[SalixCat · Accepted solution]

@4dd8md692nj2 @Bronty79 

Is this issue fixed for you after the Haunted Halloween update?

• The infinite "another land expansion is currently unlocking" error should no longer occur
• Completed Land Expansion popups should no longer get stuck
• Active Land Expansion Pop-ups should no longer disappear on zone change

https://answers.ea.com/t5/General-Discussion-Feedback/26th-of-October-Haunted-Halloween-Bug-Fix-List...

[leica2410]

Mine got stuck as well, I've tried uninstalling and reinstalling and it didn't work. I can't do anything except build and im not sure what to do 

[SalixCat]

@leica2410 This issue was solved in October 2020.
If you are experiencing something similar atm, please make a new bug report so the team can investigate. Here is the link you need: https://answers.ea.com/t5/forums/postpage/board-id/the-sims-mobile-bug-reports-en