Re: Land expansion ready animation stuck

by SalixCat
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Original Post

Accepted Solution

[Fixed] - Land expansion ready animation stuck

[ Edited ]
★★★ Newbie

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Ipad 2019
OS Version Latest
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Left upper corner first main house you cant walk around every except building mode is stuck
What do you expect to see? I expect that I can play the first house. I had to buy a new lot so that i could play Parties are impossible now
Connection Type Wifi
Please select your region Europe
Country Netherlands

I cant do any thing at the first house. Besides building. The animation both graphic as sound is stuck and sims cant walk around. Tried everything nothing works. I cant give parties and had to spent money to play at all in the second house. 

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Accepted Solution

Re: [Open] - Land expansion ready animation stuck

Hero

@4dd8md692nj2 @Bronty79 

 

Is this issue fixed for you after the Haunted Halloween update?

 

  • The infinite "another land expansion is currently unlocking" error should no longer occur
  • Completed Land Expansion popups should no longer get stuck
  • Active Land Expansion Pop-ups should no longer disappear on zone change

https://answers.ea.com/t5/General-Discussion-Feedback/26th-of-October-Haunted-Halloween-Bug-Fix-List...


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 No trabajo en EA.    

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All Replies

Re: Land expansion ready animation stuck

★★★ Newbie

Now right corner another land purchase ready stuck in animation

Message 2 of 8 (1,631 Views)

Re: Land expansion ready animation stuck

EA Live QV Team

Heya @Bronty79 could you PM me your Player ID so I can check out the issue?

Message 3 of 8 (1,599 Views)

Re: [Open] - Land expansion ready animation stuck

★★★ Newbie
@Bronty79 I also have this problem, so frustrating! The email "help" has been useless also 😞
Message 4 of 8 (1,381 Views)

Re: [Open] - Land expansion ready animation stuck

Hero

@4dd8md692nj2 @Bronty79 

 

Is this issue fixed for you after the Haunted Halloween update?

 

  • The infinite "another land expansion is currently unlocking" error should no longer occur
  • Completed Land Expansion popups should no longer get stuck
  • Active Land Expansion Pop-ups should no longer disappear on zone change

https://answers.ea.com/t5/General-Discussion-Feedback/26th-of-October-Haunted-Halloween-Bug-Fix-List...


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 No trabajo en EA.    

Message 5 of 8 (1,214 Views)

Re: Land expansion ready animation stuck

★★★ Newbie

Mine got stuck as well, I've tried uninstalling and reinstalling and it didn't work. I can't do anything except build and im not sure what to do 

Message 6 of 8 (1,071 Views)
Highlighted

Re: Land expansion ready animation stuck

Hero
@leica2410 This issue was solved in October 2020.
If you are experiencing something similar atm, please make a new bug report so the team can investigate. Here is the link you need: https://answers.ea.com/t5/forums/postpage/board-id/the-sims-mobile-bug-reports-en

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 No trabajo en EA.    

Message 7 of 8 (1,063 Views)

Re: Land expansion ready animation stuck

[ Edited ]
★★★ Newbie

I also have the same issue.I can’t do anything with my house except for buying and building. The animation as graphics and sound is stuck and my sims can’t walk around. I’ve also tried uninstalling it a lot of times but none of them work.

Message 8 of 8 (620 Views)