The Sims Mobile Update - June 13th, 2018 Patch Notes

[Tiffany562411]

I was getting charged simoleons from adding rooms that I already owned that I already paid for long ago...double charged!

Why wasn't that mentioned in the bug too???

My player ID is 1003310112093

[NicSwino]

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@Tiffany562411 wrote:

I was getting charged simoleons from adding rooms that I already owned that I already paid for long ago...double charged!

Why wasn't that mentioned in the bug too???

My player ID is 1003310112093

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It’s also BUGS!

[Tiffany562411]

@NicSwino All I saw mentioned about the bug was resizing & so on but nothing was mentioned about taking already owned rooms out of inventory whatever u call it. Where the rooms are!

[NicSwino]

@Tiffany562411 It’s the same bugs as I have another friend being charged for placing already owned room out of the inventory too!

[Junejeune]

@Tiffany562411 Just to update, I haven’t got any refund yet. Today I contacted them again (this is the 3rd time 😡) asking for compensation but still no word from them.

[Tiffany562411]

@Junejeune Don't give up. I'm not

[himtex]

#41994771• CLOSED

#41978225• CLOSED

‎Simoleon and Ticket charge for re-sizing or moving a room

This is my second bug report posted case but it turned out closed AGAIN!!! 

Any member of EA TEAM, Please help me to resolve my lost 20k simoleons refund issue.

Player ID: 1003009205852

MANY THANKS!!! @SimGuruMaaike @EA_Mai

[Phantomlover1717]

Make sure you're using the technical support, not the bug support. 

[PanadaKitty]

Haven't had anyone contact me uet I lost over 5,000 simleons

[Phantomlover1717]

@PanadaKitty did you contact EA? Any news by now?