[Fixed?] - Items missing from normal view and seen only in build view
by Ilois4Original Post
@Phillo55 @passionatepolly I've merged your bug report with an existing thread about the same problem.
This issue is under investigation. In the meantime, please read this post from @EA_Kiplingand follow his advice.
AHQ Guardian - Volunteer Moderator
Hi all,
Please let me know if this is the right place to give feedback to the developers of the app. These are bugs that are clearly not intended to exist, so they need to be fixed.
1. When doing risk actions the camera zooms in and prior to the update, you could just tap the screen and the zoom would go back to normal, now you kind of need to counter-pinch the zoom movement to stop it, but it kind of stops half way, so you always need to readjust camera after every risk action.
2. Certain objects have disappeared with the treasure hunt update. In building mode you can see, place and remove them, but in regular play they are invisible and you can't interact with them.
I am using the latest version for iOS on my iPad.
See the attached screenshots.
You can only attach 3 images? Here's the 4th.
I've moved your post from General discussion to the Bug reports forum, and merged it with an existing bug report about the same issues.
These two issues you mention are related and under investigation. In the meantime, please follow the advice from @EA_Kipling
Hi all! This is indeed related to the risky action animations during events. While we are working on a fix, in the meantime if you let the risky action animations play out instead of interrupting/skipping them, your wall-mounted stuff shouldn't disappear.
AHQ Guardian - Volunteer Moderator
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 7s, iPad 6th gen
OS Version 14.0.01
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Just go into my game, go to the waterfall on the second floor, put it into edit mode, and take the plant covered bathroom vanity and put it facing the waterfall, it will be there. When you go back into gameplay mode, it will disappear, rendering me unable to complete llama zoom tasks. Similarly, with the composer picture above the bench outside the front door.
What do you expect to see? You will see the objects appear and disappear in edit and gameplay mode respectively. I have more than 5 gigs of free space on both my devices, have reinstalled the game, and done all other troubleshooting recommended. I have reported to you, Twitter, and EA Games help without resolution.
Connection Type Mobile
Please select your region North America
Country Canada
My game has come to a halt. I can no longer do llama zoom tasks. My bathroom vanity will not show up in gameplay mode.
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Pro
OS Version 14.0.1
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Look at the bathrooms to see if sinks are showing
What do you expect to see? I expect to see sinks when my Sims is in the bathroom
Connection Type Wifi
Please select your region North America
Country USA
This just started happening this week. My bathroom sinks are showing, yet if I go into build mode, they are there. I have uninstalled and reinstalled the app on my iPad Pro. I do not have have a software update at this time either.
Thanks for your reports. This is a known issue. Please read the advice from @EA_Kipling here:
AHQ Guardian - Volunteer Moderator
