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[Fixed] Heirloom Collection box doesn't show collection

by Phantomlover1717
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[Fixed] Heirloom Collection box doesn't show collection

[ Edited ]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy S9+
OS Version 10
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003444134845
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The Heirloom box isn't showing the collection anymore.
What do you expect to see? The Heirloom collections show up.
Connection Type Wifi
Please select your region Europe
Country The Netherlands
Additional feedback The box just jumps instead of open the collection. - After getting your very first Heirloom you're being asked to place this case, but for what if it won't show the collection?

20200220_133915.jpg   

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Re: [Open] Heirloom Collection box doesn't show collection

It's fixed! Party hat Party hat Party hat Party hat Party hat Party hat Party hat  

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Re: [Open] Heirloom Collection box doesn't show collection

Hero
@Phantomlover1717 Yes, I can see the same in my game.
This little shelf is no longer working as a shortcut to the heirloom collection.



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Re: [Open] Heirloom Collection box doesn't show collection

EA Live QV Team

Hi @Phantomlover1717! Thanks for your report! I flagged this as a bug!

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Re: [Open] Heirloom Collection box doesn't show collection

Thank you for letting me know @EA_DragonsEye 

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Re: [Open] Heirloom Collection box doesn't show collection

It's fixed! Party hat Party hat Party hat Party hat Party hat Party hat Party hat  

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