[Fixed] Growth Spurt quest bug [ Edited ]

[Hretha]

Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Lenovo Tab 4
OS Version Oreo 8.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002973262766
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Make over a toddler
What do you expect to see? Quest completed after performing a make over on my toddler.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback I have tried force stopping and clearing cache. I have also tried using different adult Sims to initiate the make over. I have tried with tickets and with new purchases.

‌

The growth spurt quest is listed in my active quests. To complete it, make over a toddler or child. After multiple make overs on my toddler, the quest still will not complete.

[SalixCat · Accepted solution]

This has been fixed in my game after today's update :eahigh_file: I gave a makeover (again) to one of my toddlers and was able to complete the quest.

[Blackcurrants]

I am also having this issue. I've tried on both toddlers and children.

[akkfbutterfly]

I have done 3 makeovers on  my toddler and the quest box isn't accepting it. What is going on?? I always save the makeover, but still nothing.  

[SimGuruMaaike]

Thank you for letting us know, we're looking into it  

[akkfbutterfly]

Any new news yet? 

[CazzieM81]

Another having the same issue. Have wasted a lot of tickets on the makeovers too.

[Genevieve1967]

I have same issue.

[Genevieve1967]

When can you fix that bug? So we can move on to the next quests. Thank you.

[Maria82]

I have changed my kids appearance several times, buying items with simoleons and then again with tickets. Neither has worked. The quest won't complete. Is this a glitch, or am I doing something wrong? Not happy about the wasted tickets as I had planned on using them later today to create a new Sim. 

[constanterratic]

I am having the same issue. I have tried both the free and ticket version of the makeover, on both toddlers and children, with both the parents and strangers. 

Game user ID: 1003552917756

iPhone 6, version 12.1

Any relation to pre-existing, ongoing glitches that have never been resolved? Such as: 

- Downtown empty (there are no blue plumbob players) while Izzy and a mannequin just stand there

- the Internet Icon Station shows up as new (the red dot/star) in my inventory every time I start the game 

I have paid into the game here and there so it would be really nice to not see glitches pile up. I’m already working around the empty downtown scene. I love the new update- except for having to unlock the stories I’ve already completed. Off topic, sorry.