[Fixed] - Corner Griddler Cabinet - Several color swatches are not showing [ Edited ]

[capricorvus]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 8
OS Version 13.5.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at my kitchen, review recent activity.
What do you expect to see? The color to match the one I’ve selected.
Connection Type Wifi
Please select your region North America
Country US

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When I logged in today, the color of my cabinets (Griddler) had changed to a blonde color from the medium brown color. It cost me $1 to change them back that I had already paid, and the corner cabinet in the kitchen, as you can see in the photo, isn’t changing at all. It is still the weird blonde color. Please fix

[SalixCat · Accepted solution]

@capricorvus @jayivy666 

Could you please confirm that this issue is fixed? 

[EA_Kipling]

@capricorvus Thanks! This is being worked on

[jayivy666]

Hello!

I wanted to make a bug report for the following item but i was not able to choose the version and the name of the article so i am doing it here. I hope this is okay..idk why it did not let me make it...   i did all right but could not send it because it did not let me choose all needed fields to write, which has to be filled for sending the report..lol..bug in the bugs report sending function 😁💖💕 anyways..haha..np

Okay..... bug on item Baron kitchen cornercounter.

It shows me only the lightest brown to choose in the building menu.

Normaly it has three colours.

Dark brown , black and the light brown.

The rest of the counters are working fine with colour choice.

Idk if this is even a bug. I am guessing they just forgot it because they added simcash function for event items colour and so on.

This is probably just a missing or messed template in the colours section.

Anyways ......reported now.

I am playing on Android /Samsung

Greetings😊

[SalixCat]

@jayivy666 I agree with you regarding the bug report form which is not user friendly for mobile users. Here's a tip: If you don't see the submit button, click 'Enter' a couple of times so there is some space under the picture or text you want to post.

Could you please post a screenshot of the counter?

[jayivy666]

Sure 😊

Screenshot to download added!

You see i have chosen the darker brown but it is still the lightest colour. Same with black.

[SalixCat]

@jayivy666 Thanks 😊 I have merged your report with an existing thread about the same issue.

[jayivy666]

@SalixCatTy 💖 not such a big bug but a bit annoying. The kitchen is only getable for simcash. And looks better with a corner counter..lol

I do not have to pay the colours again ..they just do not show when i use them.

[capricorvus]

Thanks for looking into it! As of today at about noon EST it remains blonde. The medium brown is available and selected, but the color doesn’t change on my screen. I don’t know if that’s helpful info but since I’m here checking in there you go. 

[SalixCat · Accepted solution]

@capricorvus @jayivy666 

Could you please confirm that this issue is fixed? 

[capricorvus]

No, I’m sorry to say it’s not fixed (for me) as of this moment.