February 2019
- last edited
July 2019
by
Phantomlover171
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 8
OS Version 11.1.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile )
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Check to see if the color has changed in CAS
What do you expect to see?
Connection Type Mobile
Please select your region North America
Country United States
Additional feedback
A couple of months ago, I reported that this sweater randomly changed color. You guys fixed it and it was back to its normal color. But the color changed once again. The tanish brown color is the original color, not the white.
Solved! Go to Solution.
May 2019
This jacket is now unlocked in seven different colour swatches including the original from Harvestfest.
February 2019
Does this change happen right after you change it back? Or is the tan one not available at all?
February 2019
@janebear13 you're right about how it was temporarily changed back to Harvestfest colour swatches and then again to these colours.
February 2019
February 2019
February 2019
@janebear13 could you check the colors again? We just had an update that overhauled CAS, hopefully, it's an instant fix for your issue as well.
February 2019
@Phantomlover1717 Unfortunately, the sweater is still not in its original color. I also noticed that the app is a bit slow when going to CAS and exiting CAS as well.
February 2019