[Open] Certain time options not available Work/Hobby/Relationships

[SirenSong74]

I'm having these same issues as well, and it's genuinely frustrating when there was already a tight timeframe to complete the Harvestfest event. I hope that an extension is granted as these have been known issues for days.

Player ID 1003033665672

[ellenmayberry]

The dance career only has a quick shift available, which started yesterday. The medical career just started tonight only having a quick or a long shift.

[uo_fredduck]

After the introduction of Llama Zoom trucks, which made The Sims Mobile more irritating, more stressful, less fun, and less rewarding all at the same time, I figured randomly erasing job choices without warning was another intentional way to cause grief for us Simmers. I ended up wasting a bunch of cupcakes and Simbucks because I couldn’t get my Sims to do the jobs I needed them to, and now I find it’s a bug.

Great, so when can we get our cupcakes and Simbucks refunded? On top of that, all players should be given every item from the Bag of Plenty, the relationship, special items, and baking. It's not our fault the app is so glitchy that a lot of us can't possibly finish.

ID# 1003009005824

[ba_fo12]

I agree with you, we should be given all of the rewards from the Harvest quest. Because it’s impossible to finish it when the events are not responding. It’s getting really annoying.

[Thisatrip]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Note 8
OS Version Android
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003488342592
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Log in and try to do shifts
What do you expect to see?
Connection Type
Please select your region
Country
Additional feedback

‌

There are no options at ALL for long shifts and very limited options on standard  and quick shifts. I thought it was just a bug but it has been happening for the past couple of days and this morning it's worse. Only the science profession has an option for a standard shift and no others. 

[Thisatrip]

There is no work around same issues still very present after waking up and powering phone back on. Restarted EVERYTHING and I completely turn off my entire phone before bed. 

[Phantomlover1717]

UPDATE: The was an update on with hopefully a fix for this issue: https://answers.ea.com/t5/Game-Information/The-Sims-Mobile-Update-November-26th-2018-Patch-Notes/m-p...

SimGuruFrost: "If you're experiencing issues, such as missing work shifts/unable to start Harvestfest events/missing items, please reach out to EA Help through TheSimsMobile game (shown below). Make sure to provide your Player ID (Phantom: here you can read how you can find your Player ID). Please be kind & patient to EA Advisors."

- https://twitter.com/SimGuruFrost/status/1064973431609810944

For everyone affected by this bug, the advice is to contact EA. 
Seeing the Harvest event is ending soon, I hope this bug will resolve itself. Please let us know if it does not. 

This is how you can contact EA: Open the side menu, choose the gear icon, then the button with 'Help'.
This will open your browser, scroll down until you see 'Contact Us' and choose 'Technical Support'.

Open the spoiler for pictures:

Spoiler

If this fails for some reason, or you can't access The Sims Mobile app. 

You can contact EA through this link: https://help.ea.com/en/contact-us/

If you want to do so in a different language you can choose your country of choice in the upper right-hand corner. 

You can also choose to contact an EA game advisor through social media:

- Twitter: https://twitter.com/EAHelp
- Facebook: https://www.facebook.com/EAHelpHub/

You can also find the workaround suggested by @SimGuruMaaike over here:

https://answers.ea.com/t5/Bug-Reports/Open-Certain-time-options-not-available-Work-Hobby-Relationshi...

[ewey7p]

So I tried contacting EA support through your steps @Phantomlover1717, but it bounced back saying that they weren't able to connect me with EA technical support. 

[Phantomlover1717]

Could you try one of the other options @ewey7p? Maybe Facebook or Twitter. It could be that they're really busy, I'm not sure...

[PabloSinHache]

Same problem here with the writing hobby. I’m level 10 and maxed out, but the option for the special event is grayed out and won’t  let me finish my hobby story.

Player ID is 1004030593706