I'm missing hair styles, make up styles and clothes and jewelry. Some I bought some I won . Valentine's day event I lost the pink couch game glitched so fast I couldn't get proof fast enough contacted EA the guy was not just rude and nasty he rubbed it in my face I bought 1 piece not the other I bought both pieces but lost the couch he offers 200 coins nothing more I took the stupid coins and lost 2,750 roses twice I re bought pink couch lost event because I had spent 1/2 the day fighting with him about game's glitches and my loss plus his nasty attitude. This is unfair to us players . we want our stuff back we worked hard for these items. Game still glitching really bad .
How are going get missing items back? I went to report bug I can't event get that far on site for ea help site . I'm not wasting time reopening a case then Ea don't treat us right in emails and won't match the value of what we lost . Ea sucks
March 2019 - last edited March 2019
Indeed.. I forgot I had that catface, zombie face, fairy make-up .. Everything that comes with it.... oh and the yoga stuff....
Too much is missing, where we have spend money, time and effort in.
Is it known when it will be back in the game?
Hey all! The items that went missing in the February 25th update will be fixed before the Anniversary Party that starts this week.
More info on the event here: https://answers.ea.com/t5/Game-Information/Anniversary-Party-quest/m-p/7632020#M19871
The event includes a chance to get the fairy makeup, we didn't want to leave you concerned about your missing makeup if you owned it previously
Thanks for all the reports!
I was missing the yoga outfits.
Would like to ask 1 more thing.
Weren't there 2 baseball men's shirts. I am surtain that I'm missing a baseball like shirt.. Was it from the back to school event last Year.. No idea how i got it anymore?
I had contacted ea and Chris reassured me that they were doing their best to get all the missing items back in the game. Chris was very nice over the email! 👌
Hope the next event will not freeze 🤣 like the last one
These are the rewards from the back to school event:
Original image from The Girl Who Games: https://thegirlwhogames.blog/2018/09/21/the-sims-mobile-back-to-school-event/
If the items went missing before the February 25th patch, please use this post:
I do not work for EA