February 2019
The tux from valentines day event used to have a white color variant now, after the update it went missing
February 2019
I am also missing Halloween Cat mask, Fairy mask, Undead groom mask makeup, also missing the halloween necklace (not the skull one but the other necklace), missing a bracelet as well. This has all disappeared after the update took place!
February 2019
@Mai653 do you have a picture of the bracelet?
yik... it's gone but we need pictures so we can easily identify the items.
February 2019 - last edited February 2019
@SalixCat it's the bracelet which was always available by default in CAS, so I don't have a screenshot but it's the same one which @Mirukukiru posted earlier. I'm adding it again with this post!
February 2019 - last edited February 2019
I am missing the same items along with an item from my paid pack for the leaf earrings. I even showed proof of the email of me buying the pack with the earrings and the iTunes picture that prove that I bought them as well. I talk to EA help on messenger and they said that they can’t restore it if it’s not a paid pack so all of the Halloween stuff we can’t get back since it’s not a paid pack. Then they said about my Leaf earrings they said they see that the package is active on the account but that item in particular is bugged and there’s nothing they can do about it to give it to me so they threw me some cash which I did not want because the leaf earrings are my favorite I want them back..
February 2019 - last edited February 2019
Whew! Just got a bit of free time to contribute on this post about CAS missing items after the Fashionista update. Honestly, haven't checked yet all the items on my CAS.
But, I HAVE checked missing on my CAS are:
1) Undead Bride Makeup
2) Undead Bride Necklace (refer to screenshot)
3) Growing Love Tux violet color (my sim was wearing it but after the update he was wearing a different color - orangey color)
Hope this gets fixed!
Player ID: 1003186414613
February 2019
Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 8 plus
OS Version 13.0.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1003430113314
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Missing items from CAS inventory- harvest leaf earrings and makeup from Halloween (cat, fairy, undead)
What do you expect to see? The items returned to my inventory
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback
Missing items from CAS inventory- harvest leaf earrings and makeup from Halloween (cat, fairy, undead)
February 2019 - last edited February 2019
February 2019 - last edited March 2019
Hi,
I am missing all those items too and I am missing friends of my Sims?
Some one had taken over my Sim Valentine, but he is gone!
And the game freezes over and over again after yesterdays small update.
player id 1003518663932
Grtz Sandra