[Fixed] Always the same ad [ Edited ]

[Hretha]

Product: The Sims Mobile
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Lenovo Tab 4,
OS Version Oreo 8.1.0
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1002973262766
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure... open ads.
What do you expect to see? A variety of Ads, not just 1.
Connection Type Wifi
Please select your region North America
Country United States
Additional feedback

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When I click on the mailbox, I'm only getting ads for 1 app... Matchington Mansion.  There are 2 or 3 ads for this app, but all of the ads are for Matchington Mansion.  This has been happening for at least 2 weeks. Not sure if this is a bug?

[Hretha · Accepted solution]

Well, something changed yesterday... I got 1 ad that was different yesterday. Tonight, all the ads are different again. Don't know what happened, but it seems to be working as intended again.. .thanks your help!

[HatsuneLotus]

It might be your usage sharing, @Hretha . 

TO DISABLE

• Open menu and select settings at the bottom

• Scroll down and select Disable Usage Sharing

          

• Select Disable 

         

You can always enable this at the end.

[Hretha]

I just changed it; I'll have to wait til an ad pops up to see if that did the trick... thank you!

Edit: No change, same ad...

[SimGuruMaaike]

Its been a few days, is this still happening for you? 

[Hretha]

Yes, it's still happening... this is the only ad I've seen for quite a few weeks.

[SimGuruMaaike]

Can you show me a screenshot of the ad you see? 

[Hretha]

As soon as ads show up again, I'll grab a screenshot. I can tell you there are 2 or 3 versions of the ad, but they are all Matchington Mansion.

[Hretha]

I've attached a pic of the ad I'm seeing.... thanks!

[Hretha · Accepted solution]

Well, something changed yesterday... I got 1 ad that was different yesterday. Tonight, all the ads are different again. Don't know what happened, but it seems to be working as intended again.. .thanks your help!