First Order Marquee Bundle

by MadMan4646
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Original Post

First Order Marquee Bundle

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad
OS Version 11.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 166-494-741
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Did not receive purchased rewards for First Order Marquee bundle.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad
OS Version iOS 11.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 166-494-741
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I purchased the First Order Marquee bundle twice and did not receive any rewards for it. I was charged twice by Apple iTunes. First, how do I get my rewards; Second, do I get reimbursed for one of the purchases as I was only supposed to able to buy it once. Thanks for your time.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

Message 1 of 3 (214 Views)

Re: First Order Marquee Bundle

★ Novice

I think I’ve this resolved. I purchased the bundle before it was officially released on 11/8. I have submitted requests for reimbursement to iTunes for the two purchases that didn’t work. Thanks

Message 2 of 3 (193 Views)

Re: First Order Marquee Bundle

★ Novice

Oh and more importantly I purchased again this morning and it worked great!

Message 3 of 3 (192 Views)