January 2020
Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Messymarv18
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Randomoctagon, KawaiEyes
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Crypto
Which Legends were your squad mates using (if applicable)? Wattson and Lifeline
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Was right out side of the tunnel coming from train yard
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I just finished the match and was leaving the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? First time it’s happened
When did this happen? (dd.mm.yy hh:mm) 22.01.20
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? It just shot me out without giving points.
What should be happening instead? I should be receiving points
Steps: How can we find the bug ourselves? Maybe return the points? I have a screenshot showing the change from platinum 4 to 3 above my head but no change above the select game option.
The screenshot shows the change above my head but no change to the points that should’ve been received on the left.