Fifa 22

[Morgi303]

Product: FIFA 22
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID? OP_CRACKED
Which mode has this happened in? FUT Playoffs
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 08/08/22
What time did you see the bug? (HH:MM AM/PM) 20:05pm
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Qualifying for fut champs
What happens when the bug occurs? Can’t play fut champs qualifiers
What should be happening instead? Play the fut champs qualifiers

‌

Hello.

I have qualified with the 1250 division rivals points and I have gone to play fut champs qualifiers and it says finals is open in 4 days? 

I didn’t qualify so I’m confused on why I can’t play

many thanks,

Morgan

[EA_Aljo · Accepted solution]

Hello, @Morgi303 

This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates.

*Accepting this as a solution for visibility purposes only*

[EA_Aljo · Accepted solution]

Hello, @Morgi303 

This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates.

*Accepting this as a solution for visibility purposes only*

[Morgi303]

Sorry I’m new to the help section. How do I get to the official section 

[EA_Aljo]

@Morgi303 

The main channel you should be watching is twitter.com/eafifadirect. We will also update the threads on Answers HQ when we have some news.

[henrybickers22]

Product: FIFA 22
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID? henrybickers
Which mode has this happened in? FUT Playoffs
Which part of the mode? FUT Champions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 07/08/22
What time did you see the bug? (HH:MM AM/PM) PM
What is your time zone? AET - GMT + 10:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Allow me to play the play offs
What happens when the bug occurs? It says I have 1250/1250 points however, it doesn't allow me to play the play offs, it just sends me to rivals
What should be happening instead? I should be able to play the play offs

‌

When I try to play the fut champions play offs it just send me to rivals however it also says I have 1250/1250 points so I should be able to play