July 2020
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.28
What expansions, game packs, and stuff packs do you have installed? All Packs out on console.
Steps: How can we find the bug ourselves? Go into the gallery and search your favorites.
What happens when the bug occurs? I'm only able to see Favorite Households that I've favorited. I don't get an option for lots I've saved to favorites.
What do you expect to see? I expect to see this fixed so I can download some of my favorite lots from creators on the gallery on to my PS4.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
There is no option to see lots you favorited on the gallery. I'd love for this to be fixed so I can download the lots I've favorited to my PS4. I can't find my favorite lots cause of this.
July 2020 - last edited July 2020
@catloverplayer Have you added your favorite lots using the website or console gallery? Can you share a screenshot of what you are seeing?
Please make sure you are logged in to the correct account that you favorited lots on, and that your console is online and has gallery access.
To make sure your online access is active in game:
Finding your favorited lots using the console gallery tab:
You can also try rebooting your router and modem in your house for your internet.
A console gallery help thread is here FAQ - Sims 4 Console Gallery
You can also try to favorite lots on the gallery website to see if they appear on your console.
July 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2021
Hello,
first of all, thank you for the help. Secondly: I did all the above and nothing worked. My connection is stable and I’m on the right account, but when I select my favourites there’s still nothing appearing.
February 2022
Totally the same. I swear I had stuff on there. And I just added 2 things today and NOTHING. It's frustrating. I lose the items I find and this would be the best way to keep track of them.
May 2022
August
I have the same problem on my ps5.
It happened that my library was full, so I wanted to make sure that all the lots and sims are at least somewhere saved. But when I check my favourites, only one(!) lot is showing up. Changed the search criteria, but it stays just that one lot and no sim is showing up at all, no current or previous liked. Also when I search for them in the public gallery, they are marked as liked. That's so disappointing.
August
Update: I've put some creations to my favourites with the online gallery on my laptop. Some time later, I've checked them on my console. The lots and rooms are showing up, BUT still no household, no sim, no pet, no matter if I change the filters.