Faulty closing ring [ Edited ]

[Yaoart]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 970
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? Yaoart
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Magestic_58 / Pinaattibataatti
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? Wattson / Wraith
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Skyhook
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. We were waiting for the ring to close and looking for the enemy
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 4 or less
When did this happen? (dd.mm.yy hh:mm) 14.11.2019 15:09 GMT +3
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The opposing team will have an unfair win
What should be happening instead? The ring should close correctly
Steps: How can we find the bug ourselves? I don't have idea

‌

 I'm going to try to explain that I lived during the ranked game. We were the last two teams in the game. I couldn't record it. There was no time. I will describe it through the photo.

When the orange ring was formed, our team was in the yellow ring. We didn't move when the ring started to close and waited the enemy team. Then we went up to the tower in the blue ring. We were checking both sides. But there was something we didn't expect.

While the enemy squad is (probably) in the red ring. The new ring has trapped us. We couldn't get out of the ring. There was a mountain in front of us. Wraith opened a teleport tunnel, but the girl died because the distance was too far. We lost the game because of the bug ring.

You can see where we are stuck better on the mini map.