Fanatic card donation fail (after actual release of the unit)

by 0zzyMandiaz
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Original Post

Fanatic card donation fail (after actual release of the unit)

★★★ Newbie

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pocophone F1
OS Version 9
What is your Player ID? #cJDHBHSM    User ID: 1003934030028
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug After donating (and thus losing) the Fanatic unit card to an alliance member, the recipient does NOT receive anything. It clearly shows that the card has been donated, but 0 cards have been added to the receiver. This happens 100% of the time now 5 times in a row and ONLY with this new unit.
Steps: How can we find the bug ourselves? Donate the card to an alliance member and check what that member has received.
Connection Type Wifi
Please select your region Europe
Country

Product: Command & Conquer: Rivals
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Pocophone F1
OS Version 9
What is your Player ID? #cJDHBHSM    User ID: 1003934030028
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug After donating (and thus losing) the Fanatic unit card to an alliance member, the recipient does NOT receive anything. It clearly shows that the card has been donated, but 0 cards have been added to the receiver. This happens 100% of the time now 5 times in a row and ONLY with this new unit.
Steps: How can we find the bug ourselves? Donate the card to an alliance member and check what that member has received.
Connection Type Wifi
Please select your region Europe
Country Nederland

Message 1 of 4 (474 Views)

Re: Fanatic card donation fail (after actual release of the unit)

EA Live QV Team

Hey @0zzyMandiaz thanks for the report. Flagging this for further investigation.

Message 2 of 4 (439 Views)

Re: Fanatic card donation fail (after actual release of the unit)

★★★★★ Newbie

Can confirm this is an issue.

Message 3 of 4 (415 Views)

Re: Fanatic card donation fail (after actual release of the unit)

★ Novice
Just happened to me. How can I get my cards?
Message 4 of 4 (369 Views)