December 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.68.156.1020
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? Not sure, play around with generations.
What happens when the bug occurs? Family tree looks weird
What do you expect to see? Normal lines in the family tree.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Happens with new saves also.
December 2020
Having the exact same issue on a mac.
December 2020
Hello @SisterGloomy and @twmuse
The report raised looks similar to existing threads we have, please have a look and let me know if it isn't and if it is please click "Me too" on these existing threads.
https://answers.ea.com/t5/Bug-Reports/Broken-family-tree/td-p/9740934
https://answers.ea.com/t5/Bug-Reports/Family-Tree-and-quot-Step-quot-relationships-broken/td-p/97539...
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December 2020
June 2021 - last edited June 2021
Any chance the gurus can let us know if they are looking into this and if there will be a fix that can retrospectively fix our family trees please? I'm still having this issue and so are others.
June 2021
Hello All,
@Nancy9
The team is actively investigating issues with the Family tree.
Apologies for the inconvenience.
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June 2021 - last edited June 2021
We noticed this with same sex families too, or sims who died and were revived (they don't show up). It goes deeper than just the family tree, it affects the sim profile as well, CAS, and gameplay.
https://answers.ea.com/t5/Bug-Reports/Can-t-set-two-mothers-fathers-as-parents-in-CAS/m-p/10453434
June 2021
Thanks for replying. Great to know it is being looked into