Falsely Banned Account

[TH1CCBetch]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 660
Enter RAM memory size in GB Installed RAM: 8.00 GB
What is your gamertag/PSN ID/EA Account name? TH1CCBetch
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Wraith or Bloodhound
Which Legends were your squad mates using (if applicable)? lifeline / bangalore (i think)
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. wasnt in game when banned
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. wasnt in game when banned
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? wasnt in game when banned
When did this happen? (dd.mm.yy hh:mm) 04.03.2019 / 05.03.2019
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? wasnt in game when banned
What should be happening instead? wasnt in game when banned
Steps: How can we find the bug ourselves? wasnt in game when banned

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My Account for Apex Legends was falsely banned for "The client's game account has been banned: banned" could i please have so more infomation on the matter, and possibly have this issue resolved? I will povide any sufficient evidence that i have saved or files that are needed.

[EA_Blueberry · Accepted solution]

If your account is banned or suspended you'll need to submit an appeal with our Terms of Service team.

Click here to contact Terms of Service

[Damload]

I have the exact same issue...

[Jungle-Beard]

Here's a hint, when you get banned on one account, all your accounts on the same HWID will get banned.

Just because you use multiple accounts, and only cheat on one, does not mean that your other accounts get banned falsely.  

TLDR; STOP CHEATING ON ANY ACCOUNT....

[TH1CCBetch]

i wasnt cheating tho... this is my main account not my second account.

[Jungle-Beard]

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@TH1CCBetch wrote:

i wasnt cheating tho... this is my main account not my second account.

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Cheating on your second Account will still get your Main account banned....

Hence the: STOP CHEATING ON ANY ACCOUNT....

[EA_Blueberry · Accepted solution]

If your account is banned or suspended you'll need to submit an appeal with our Terms of Service team.

Click here to contact Terms of Service

[Boesman-ZA-87]

Im also banned and ea cant give me reasons and proof why and what for i got banned i never cheat or hack or whatever you want to call it.

[s3m3nd3m0n96]

IKR I just got banned for some reason. I had exams so I didn't touch my computer for 3 weeks. I get back on to see that I'm banned... wth EA at least tell me why I'm banned :/

[EA_Blueberry]

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@s3m3nd3m0n96 wrote:

IKR I just got banned for some reason. I had exams so I didn't touch my computer for 3 weeks. I get back on to see that I'm banned... wth EA at least tell me why I'm banned :/

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@s3m3nd3m0n96 

The reason why would be in the email sent to the email address registered to your EA account. Make sure you check your junk/spam/promotion folder to see if it was routed there. Can't find it? Please inquire with our Terms of Service team and they'll be able to confirm what led to the action on the account.

It's unfortunate to hear what happened and in some cases there can be false-positives. It's best to contact our Terms of Service team so they can look into this closer for you. 

[s3m3nd3m0n96]

Checked my inbox for like half an hour man. All I find is order confirmation from my undying EA support (apex packs). I inquired with them, but they won't tell me why I got banned :/...