Dot.: [OPEN] [XB/PS] [SE] Slopes not unlocking beyond easy [ Edited ]

[EvilNataly]

I am very disappointed. I bought Snowy Escape last Monday on my PS4. I was very excited. But now I have discovered that I can't snowboarding or skiing. I have level 10 of snowboarding and skiing. And I am able to ski/snowboard only on easy slope. Yesterday I found that I can not go on expedition and I cannot climbing to the top of the mountain. This is shame. I noticed that mountain area is empty, no one skiing or snowboarding. I wasted my money on this expansion pack and I am very disappointed and sad. I can not snowboarding, I can not rock-climbing. I do everything, start new game, restart my game. And nothing happened. I wasted my money on this pack and I have only clothes and new build items?! I am very sad. Why EA ignoring us? Why Sony take my money for this broken game? I wrote an email to Sony. I would like to give my money back. If a lots of gamers have this issue on PS4, this Expansion pack should not be sold. Like a Cyberpunk 2077. Sony pulls this game from PlayStation store after complaints. I was literally robbed by EA and Sony. It is shame EA. I wasted lots of my money for your games and EA ignor us. They have our money and they are not interested in our problems. I played Sims since Sims 1. It is sad what they did with this game. I don't think it will fix it. They don't care. This problem has persisted since November and no one from EA cares. This is so sad. 

Sorry for my English. 

[EvilNataly]

This issue discourages me from buying new Expansion packs. Because, I am afraid now that other Expansion packs will have similar issues. 

[Siegel21]

On the laundry list, they’re just now getting to a problem with the same pack that has been an issue since November. Who knows if they’ll fix this at the same time since there is a connection, but it shows that they’ll probably fix it eventually- it just sucks it’s taking this long.

[liseylooloo]

I got very excited when I read the patch notes for the patch that was released today BUT the slopes still don’t work for me . Boo 😒 shame on you EA for dangling the carrot and then not delivering 

[crinrict]

@liseylooloo The patch notes/laundry list talked about a different issue that was on all platforms.

Unfortunately the console issues seem to go deeper and may not be that easy to fix.

[chauncy913]

Its still not fixed after todays patch.

[KujiGhost]

@crinrict As a core gameplay mechanic of the Snowy Escape expansion pack, I really hope this issue makes it onto the next Laundry List. 

[crinrict]

@KujiGhost I hope so too.

[ra7orrat]

Sooo...this is still not fixed...at what point can I get a refund?

[meestormark]

"Post your bug to 'answers,'" they said. 

Bug has been reported since December.

Six months later... crickets

Kinda blown away you're still selling this pack... Yet no communication here from EA about this and similar bugs' status.

...crickets...