August 2018
August 2018 - last edited August 2018
This thread is getting buried, so I'll ask: Is there any action on social media regarding this bug? (Twitter, etc.) Any recent Guru responses?
August 2018
No and trust me I've been checking pretty frequently. I went from this is just slightly annoying to now I'm getting irritated, because Mac users complain about upside down screenshots, which is easily fixable by the player and they get a response right away that the issue is being fixed for them in the next patch.
I know that's just one small example, but I honestly believe if this was an NVIDIA problem, with tons of people reporting we'd have heard something by now.
Please @SimGuruNick, @SimGuruIcarus, or @SimQARobo could one of you please, please look into this issue for AMD users? It would help all of us to feel better about this if we knew someone from Maxis was aware of this problem and taking steps to fix it.
August 2018
Hello @manzana0807
We are aware of this issue and are still investigating it.
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
August 2018
Thank you, thank you so much for responding! Just knowing you're looking into it is good enough for me! I don't feel quite as anxious about it now.
August 2018
I'm adding this to our build/buy list.
August 2018
I have had this issue for weeks now. I also use AMD hardware.
September 2018
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Suomi
How often does the bug occur? Every time (100%)
What is your current game version number? 1.46.18.1020
What expansions, game packs, and stuff packs do you have installed? All expansion packs, Outdoor Retreat, Spa Day, Dine Out, Parenthood, Kids Room Stuff, Cool Kitchen Stuff
Steps: How can we find the bug ourselves? Look at the shadows of trees. All trees, whether they're outside the lot or in it.
What happens when the bug occurs? The shadows of trees that have leaves, don't show any leaves. The leaves are not shown even during spring, summer and autumn. This happens to all trees, even spruce trees that don't lose their leaves/needles during winter.
What do you expect to see? If a tree has leaves, its shadow should too.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Repairing the game did not work.
September 2018 - last edited September 2018
This is a known issue with AMD cards.
Please add a Me Too on that thread.
September 2018
I've merged your post with existing thread.
Please click me too on the first post.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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