Help us improve Answers HQ! Take Survey No, Thanks

Re: [OPEN] Time Freezes When Any Computer on any Lot is Hovered Over

by SimQARobo
Reply

Original Post

Re: [OPEN] Time Freezes When Any Computer on any Lot is Hovered Over

@chr_dezzy  I've merged your post with the master thread for this issue.  Feel free to click Me Too on the first post, and you can keep an eye on this thread for updates.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 111 of 124 (826 Views)
0
Highlighted

Re: [OPEN] Time Freezes When Any Computer on any Lot is Hovered Over

EA Sims Team

Hello.

 

We think this issue may be fixed on today's patch (1.64.84).  If anyone is still seeing it (without mods) after updating the game, please let us know.  Save files may also be helpful. 

 

(Instructions on how to send saves are here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...)

Message 112 of 124 (2,596 Views)

Re: [OPEN] Time Freezes When Any Computer on any Lot is Hovered Over

[ Edited ]
★ Guide

@SimQARobo  Hmm didn't see that kind of info in the update notes, when I read it? I would love some clarification,, What was/is believed to be the failure? Designfailure, or did we just suck at buying Our devices? Just asking.. Since my Own CPU was spiking, whenever I tried to use any Sim pc's ingame.

Message 113 of 124 (766 Views)
0

Re: [OPEN] Time Freezes When Any Computer on any Lot is Hovered Over

EA Sims Team

@Compulsivian 

 

I heard it was caused by Sims that had a lot of items in their inventory.  There were some changes in the recent patch to improve performance with Sim inventories.  Are you still seeing this issue?

Message 114 of 124 (748 Views)
0

Bug report

★★★ Newbie

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.28.72.2300
What expansions, game packs, and stuff packs do you have installed? All
Steps: How can we find the bug ourselves? When you go to a laptop or computer it just freezes your screen and you can not do anything?
What happens when the bug occurs? you character can not move or do anything you have to restart the game to get it to work again
What do you expect to see? Try to get on a computer and when you click it just freezes the game and you can move or click anything and frozen, and have a force restart.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I tried to uninstall the game and reinstall and still happens.

Message 115 of 124 (635 Views)
0

Re: Bug report

EA Sims Team

Hello @xmofreakyx 

 

Does the Sim or Household inventory have a lot of items in it?  If so, does the issue still occur when the inventory is reduced?  (You don't have to delete or sell the items, just place the items from the inventory onto the lot to test this.)

Message 116 of 124 (599 Views)
0

Re: Bug report

★★★ Novice

I sold almost everything and mine still hangs and crashes. Frustrating and it crashes coming out of build back to live mode....every time since update 1.27 in June. July patch did not help.

Message 117 of 124 (546 Views)
0

Re: Bug report

Hero
@ghostlydragonite Are you on PS4 or XB1 ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 118 of 124 (539 Views)
0

Re: Bug report

[ Edited ]
★★★ Novice

@crinrictPS4. I have already done all of the things suggested. Licenses, delete inventory, rebuild database, etc.... It all started after the 1.27 update and installation of eco pack.

Message 119 of 124 (478 Views)
0

Re: Time Freezes When Any Computer on any Lot is Hovered Over

★★★★ Novice
@crinrict any fix for that bug? i have that too
Message 120 of 124 (434 Views)
0