Re: Terrain paint disappeared AND not working after the November patch

by EA_Atic
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Original Post

Re: Terrain Paint not working

Hero

Hi @Libralita 

 

there's still issues for those using a integrated AMD chip

 

Could you post your Computer's DxDiag to verify this is the case for you ?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 51 of 58 (947 Views)
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My terrain paints don't work on the Sims 4

★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Don't Know
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? I want to use the terrain paints. When I try to use them they don't work.
What happens when the bug occurs? The terrain paints don't work
What do you expect to see? I use the air brush and nothing happens
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. N/A

So when I use paint terrain tool in The Sims 4 it doesn't work. Before I added CC it didn't work and assumed the updates would fix it. I would love it to work. 

Message 52 of 58 (976 Views)
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Re: My terrain paints don't work on the Sims 4

Hero

Hi @BaronBubbles95 

 

there's still an open bug for integrated graphics chips.

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 53 of 58 (961 Views)
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Re: My terrain paints don't work on the Sims 4

★★★ Newbie

Here is my DxDiag.  My paint tool wont work.

Message 54 of 58 (930 Views)
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Re: My terrain paints don't work on the Sims 4

Hero
@goodnaturedkitty You got an integrated AMD card.

Please see this thread: https://answers.ea.com/t5/Bug-Reports/OPEN-Terrain-Paint-not-working-integrated-graphics-chips/m-p/7...

Holding off with mering until I hear back from OP

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 55 of 58 (920 Views)
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Re: Terrain Paint not working

Hero
@Libralita Could you post your specs for review ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 56 of 58 (899 Views)
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Re: Terrain paint disappeared AND not working after the November patch

Hero

 Terrain Paint now functions properly on Laptop Mode for AMD graphics cards.

Fixed in Patch 1.52.100

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 57 of 58 (4,032 Views)

Re: Terrain paint disappeared AND not working after the November patch

EA DICE Team
I'm closing this thread to stop it being necroed.

If you have any issues with Sims 4 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.

/Atic
Message 58 of 58 (640 Views)
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