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Re: My terrain paints don't work on the Sims 4

by crinrict
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Original Post

Re: Terrain Paint not working

Hero

Hi @Libralita 

 

there's still issues for those using a integrated AMD chip

 

Could you post your Computer's DxDiag to verify this is the case for you ?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 51 of 57 (110 Views)

My terrain paints don't work on the Sims 4

★★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Don't Know
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? I want to use the terrain paints. When I try to use them they don't work.
What happens when the bug occurs? The terrain paints don't work
What do you expect to see? I use the air brush and nothing happens
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. N/A

So when I use paint terrain tool in The Sims 4 it doesn't work. Before I added CC it didn't work and assumed the updates would fix it. I would love it to work. 

Message 52 of 57 (139 Views)

Re: My terrain paints don't work on the Sims 4

Hero

Hi @BaronBubbles95 

 

there's still an open bug for integrated graphics chips.

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 53 of 57 (124 Views)

Re: My terrain paints don't work on the Sims 4

★★★ Newbie

Here is my DxDiag.  My paint tool wont work.

Message 54 of 57 (93 Views)
Highlighted

Re: My terrain paints don't work on the Sims 4

Hero
@goodnaturedkitty You got an integrated AMD card.

Please see this thread: https://answers.ea.com/t5/Bug-Reports/OPEN-Terrain-Paint-not-working-integrated-graphics-chips/m-p/7...

Holding off with mering until I hear back from OP

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 55 of 57 (83 Views)

Re: Terrain Paint not working

Hero
@Libralita Could you post your specs for review ?

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 56 of 57 (62 Views)

Re: Terrain paint disappeared AND not working after the November patch

Hero

 Terrain Paint now functions properly on Laptop Mode for AMD graphics cards.

Fixed in Patch 1.52.100

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 57 of 57 (290 Views)

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