October 2016 - last edited November 2016
New in the 10/25/16 patch, sims created paintings from reference and photos saved in rooms do not transfer on the Gallery. This applies both to pre-existing rooms on the Gallery and to newly created pictures/paintings placed in rooms and subsequently shared on the Gallery. Paintings/photos placed on lots transfer properly.
Steps to reproduce:
Alternatively, you can download a pre-existing room with paintings and/or photos and see the effect that way (just filter for "paintings" or "photos").
Solved! Go to Solution.
November 2016
October 2016 - last edited October 2016
I tried downloading rooms but still blank canvas or paintings and also downloaded wall with painting or photo's they are still blank.I also have screen shots of what I am getting. Both are painting but photo's are black. Thank you so much. My Graphics card is a GeForce GTX 950..I repaired game.I have no mods.Also pulled Sims 4 folder started game went in to create new Sims 4 folder..I am lost big smiles..Please help love creating but I use paintings and Photo's done by my friends on Gallery..Miss it..Thank you so much Rayven71
November 2016
about a week before City Life released when I put the art created for gallery by other simmers, there is nothing on the canvas? Is this something EA is planning on fixing or is it just me. Will it be dealt with on the next patch? When is the next patch. I Love this stuff!
BeckyB576
November 2016
Hi @BeckyB576
merged with existing bug report
Good Luck
Crin
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Important Threads
November 2016
Hello @crinrict @BryonyRae @BeckyB576 @rayven71
We're having trouble reproducing this on our side. Is there a room on the Gallery that is currently exhibiting this issue? We'd like to take a look at it.
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November 2016
@SimQARobo Sure, here's one. I have yet to find a room with sims created paintings by reference/photos that *does* transfer, so you can really take your pick. If you want to see more on the Gallery, just set your filter to search by room, newest, and put "paintings" or "photos" in the search field. When it comes to paintings, remember that you want to look at rooms with paintings created by reference (not those created via other options).
November 2016 - last edited November 2016
@BryonyRae Ok I see the issue consistently with these uploads. (For some reason we were only seeing this issue intermittently on our test gallery; we tried numerous paintings by reference)
Thank you very much!
This account is no longer accepting Direct Messages. If you need to send a Direct Message, please send it to TheSimsDirect. Thank you.
November 2016
You're welcome @SimQARobo. Have a great weekend!
November 2016
Hello everybody,
With me it is likewise (I play on laptop with an Nvidia). The photos, which other users have put into the gallery are already black at the download. This is also the case with the pictures. All pictures from other users will be reproduced as a white canvas.
And that happens in the meantime with quite a few here, who have PC.
Thanks and hope it will be fixed soon
November 2016 - last edited November 2016
I've moved your post from the 'black photos when using the camera and phone' thread to this one which I believe is the issue you are experiencing. Please read @BryonyRae's opening post and try the steps to reproduce.