February 2019
@IrishMadCat_EA wrote:
Sorry to hear you are having these issue. Were the glitches you encountered with the Day of the Dead similar? Are you using any mods or CC in your game?
Would you be happy to share your save? If so, please zip up this folder: documents\electronicarts\thesims4\saves and drop the file to this Mediafire-Link to upload.
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The issue seems to have been resolved, thanks.
I did notice during the last fire that someone had the option to extinguish grayed out, but it was because the Sim was already starting to extinguish the fire autonomously. That was before last night's patch, at the end of last month.
February 2019
February 2019
It looks like I never remembered to click Me Too on this, but I've had this problem several times in the past, however it seems fixed for me now.
I just had a fire in my game earlier this week and one Sim autonomously started to put it out right away, without me having to click on anyone and ending up with the message that I can't put the fire out because there's a fire. In the past this has not been the case. The only thing that was damaged was a plant near the fireplace.
March 2019
Just had a fire and was not even getting a 'not available' line for extinguishing. The only extinguish option was 'Extinguish with Freeze Ray' , which did nothing at all. The fire was started by a failed SimRay transform attempt, if that is relevant?
Not sure why there would be no normal extinguish option though. The freeze ray should be an option, not the only option...
June 2019
I'm getting this in Sulani. I had a camp fire with 3 stone seats around it. Its summer and hot. The stone seats catch fire and none of my sims can extinguish the fire. They complain they can't reach the fire even though there is nothing around. I have to let it burn out.
June 2019
So this started happening to me since the IL patch. I had volcanic rocks that started a fire on my lot. My sims couldn't do anything because "there's a fire". Clicking on the rock to extinguish it wouldn't work because "there's a fire". I could only interact with it to try to extinguish it once a neighbor came running in to put it out. Same thing happened when my stove caught on fire. Neither of my sims could extinguish the fire because "there's a fire". And, again, I couldn't make the interaction work until a neighbor came running in to put the fire out.
June 2019
I am experiencing this problem since the most recent patch/downloading Island Living. I cannot do anything when there is a fire in progress, including extinguishing the fire or using objects that would help to put themselves out. Also, I'm not sure if I should report this separately but fires are also happening a lot more often. My campfire lights the surrounding chairs on fire 100% of the time and my Christmas tree just went up after lighting it which has never happened to me before.
July 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019
I have been getting a fire everyday in this one Sim family's fire pit and then, cannot put the fire out. It keeps giving the "can't walk there" thought bubble when I click extinguish. The fire takes several sim hours to go out destroying furniture in it's bath
July 2019