[FIXED] Sims are not moving/Freezing/Animation problems

by kylefretts
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Re: Autonomy issues

Message 21 of 454 (3,334 Views)
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Re: Autonomy issues

Hero
@abi2honest Thanks. I'll test this later today and get back to you

Good Luck
Crin

Trennlinie

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Please only contact me via PM when asked to do so.



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Message 22 of 454 (3,328 Views)
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sims won't interact with objects after new base game download

★★★ Novice

hi,

 

really hoping someone else has the same issue or has a solution here,

 

after updating my sims 4 game today my sims can't interact with any objects at all. they can interact with each other normally and walk from one spot to another but any command to use any object and it deletes itself straight away and the sims just stand there, however they do get the moonlet as if they have completed the command. i've tried multiple things such as:

 

- removing all mods and cc 

- creating a new sims 4 folder and starting from scratch 

- fixing the game through origin 

- reinstalling the game (in the process of this now)

 

has anyone got any suggestions because i have completely ran out of ideas. it seems like an error on Maxis behalf by the looks of it due to the error still occurring even when i've deleted all mods, cc and even reset the game.

 

anything would help! thanks Standard smile

 

 

Message 23 of 454 (3,001 Views)

Re: sims won't interact with objects after new base game download

[ Edited ]
Hero

@41i5h4b Are you playing on a mac or did you mean EA app ? 

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 24 of 454 (2,983 Views)
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Entire sims world frozen

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.96.365.1030
What expansions, game packs, and stuff packs do you have installed? Expansion Packs: Get to Work, City Living, Cats & Dogs, Seasons, Island Living, Discover University, Eco Lifestyle, Cottage Living, High School Years. GamePacks: Outdoor Retreat, Spa Day, Vampires, Parenthood, Jungle Adventure, Werewolves. Stuff Packs: Paranormal, Tiny Living, Laundry Day, Cool Kitchen. Free Stuff: Holiday Celebration Pack. Kits: Bust the Dust, Desert Luxe, Bathroom Clutter.
Steps: How can we find the bug ourselves? This is obviously an issue with the update. I tried running the game for 12 sim hours, nothing. I tried resetting everything, nothing. I have repaired my game several times (and lost some DLC purchased on steam rather than origin in the process!). I have reset my computer. I tried playing on the windows disk in my mac. All have done absolutely nothing, the game is still completely broken.
What happens when the bug occurs? Entire world is frozen, no matter what lot I play on. Sims only running idle animations, they cannot to do any actions. All sims, regardless of the save, cannot do any actions despite me cueing them. They stand there and stare into space, or start the action but never finish it. Vendors stand idle outside stands, food impossible to order due to “no counter space”. Bars unusable, showing options as if they are attended but the order options are greyed out, with the mixologist not behind the bar. When needs degrade they somehow stay green. Larger saves crash when being loaded, before entering the house. Build mode functions no problem. CAS, no problem. Gameplay is completely unplayable.
What do you expect to see? Sims that function.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Infant update. I played for hours prior to installation with no issues.

I hope I don’t come off upset at the devs, I understand this happens frequently with games. I am however incredibly frustrated with the game, I have been trying to fix this for a day. 

 

Message 25 of 454 (3,303 Views)

Re: Autonomy issues

[ Edited ]
Hero

Need some data from everyone

 

  1. Are you using mods/cc usually ?
  2. Which packs do you own ?
  3. Do you get any lastExceptions when you try to interact with stuff ?
  4. Which platform are you playing on  (PC, Mac, PC-Steam, PS, XB) ?
  5. have you tried a game repair ? 
  6. Have you tried reinstalling the game ?
  7. Are you using EA app or Origin ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 26 of 454 (3,305 Views)
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Re: Autonomy issues

★★★ Apprentice
@crinrict 1. Yes, but this bug also happens with an empty mods folder
2. All major Addons and Gameplay packs, just missing most of the $5 item packs
3. No
4. PC
5. Yes
6. No
Message 27 of 454 (3,293 Views)
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Re: Autonomy issues

Hero
@abi2honest As expected, I couldn't duplicate. There is something with the installation going on, I think.


-----

I'm afraid that the next step for everyone is to try and reinstall the game.

1. Backup your user files
2. Uninstall everything (use revo uninstaller if you're on PC),
3. Redownload the game and reinstallt
4. Test on a new folder/save
5. Check if it works.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 28 of 454 (3,280 Views)
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Re: Autonomy issues

★★★★★ Novice

I reinstalled it yesterday and I still got the problem

Message 29 of 454 (3,274 Views)
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Re: Autonomy issues

Hero
@kylefretts Frown

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 30 of 454 (3,261 Views)
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