August 2020
it doesn't work for me with odd jobs as well- my sims can't go to these ones. quitting a regular job or canceling an odd job doesn't solve the problem.
August 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2020
I think I may have at least fixed my issue or a temporary one what I did
1. Put the save file on a flash drive.
2. Delete the save file from the console.
3. Put the flash drive save back onto the console.
4. It should be fixed.
It was fixed for a moment but when he came back to work he was greyes out again so I didn’t save and reload the game and this time I went to work left early then the next day I went to work completely and my sim didn’t grey out. I’m not sure if this will do the trick 100% but it did for me.
September 2020
I just had this problem with Johnny Zest. He is home, but it says he is at work and cannot get to inventory. He can do anything at home. The pop up that he had work in an hour came up and I waited to see if he would go to work - he did not. I tried the 'leave early' option I tried traveling, I tried exiting and coming back in - the only thing that sort of worked was having him quit his job and retake the job, but he lost a level. He also still had that work options thing on his portrait with the only option being 'go home' but it did not do anything. This triggered when he got one of those pop ups for get famous - it gave him the chance to get a promotion and gain some fame and that is the option I chose. Seems the only way I can fix him at this point if to go back to a previous save - sigh.
September 2020
I am having this issue. My game generated a last exception file:
<?xml version="1.0" ?><root> <report><version>2</version><sessionid>f7e123715e90be5f5f564460</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-09-07 09:58:19</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1020-1.200.000.464.Release</buildsignature><categoryid>career_base.py:2785</categoryid><desyncid>f7e123715e90be5f5f564460</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Unknown timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'cancel_user') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\careers\career_interactions.py", line 460, in _run_interaction_gen File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2785, in leave_work_early File "T:\InGame\Gameplay\Scripts\Server\services\rabbit_hole_service.py", line 203, in try_remove_sim_from_rabbit_holeAttributeError: 'NoneType' object has no attribute 'cancel_user'rtim=0 Client Session Time: 24.65 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Windows 10 10.0.18362 GPU: NVIDIA GeForce GTX 950M nvldumdx.dll 23.21.13.8857, GUID: D7B71E3E-50DA-11CF-6A51-933218C2DA35 </desyncdata></report> <report><version>2</version><sessionid>f7e123715e90be5f5f564460</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-09-07 09:58:24</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1020-1.200.000.464.Release</buildsignature><categoryid>career_base.py:2785</categoryid><desyncid>f7e123715e90be5f5f564460</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Unknown timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'cancel_user') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\careers\career_interactions.py", line 460, in _run_interaction_gen File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2785, in leave_work_early File "T:\InGame\Gameplay\Scripts\Server\services\rabbit_hole_service.py", line 203, in try_remove_sim_from_rabbit_holeAttributeError: 'NoneType' object has no attribute 'cancel_user'rtim=0 Client Session Time: 24.65 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Windows 10 10.0.18362 GPU: NVIDIA GeForce GTX 950M nvldumdx.dll 23.21.13.8857, GUID: D7B71E3E-50DA-11CF-6A51-933218C2DA35 </desyncdata></report> <report><version>2</version><sessionid>f7e123715e90be5f5f564460</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-09-07 11:22:52</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1020-1.200.000.464.Release</buildsignature><categoryid>career_base.py:2155</categoryid><desyncid>f7e123715e90be5f5f564460</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'push_super_affordance') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run File "T:\InGame\Gameplay\Scripts\Server\scheduler.py", line 312, in _alarm_callback File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2155, in _start_work_callback File "T:\InGame\Gameplay\Scripts\Server\sims\university\university_career_tuning.py", line 67, in put_sim_in_career_rabbit_holeAttributeError: 'NoneType' object has no attribute 'push_super_affordance'rtim=0 Client Session Time: 24.65 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Windows 10 10.0.18362 GPU: NVIDIA GeForce GTX 950M nvldumdx.dll 23.21.13.8857, GUID: D7B71E3E-50DA-11CF-6A51-933218C2DA35 </desyncdata></report> <report><version>2</version><sessionid>f7e123715e90be5f5f564460</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-09-07 11:23:42</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1020-1.200.000.464.Release</buildsignature><categoryid>career_base.py:2155</categoryid><desyncid>f7e123715e90be5f5f564460</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'push_super_affordance') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run File "T:\InGame\Gameplay\Scripts\Server\scheduler.py", line 312, in _alarm_callback File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2155, in _start_work_callback File "T:\InGame\Gameplay\Scripts\Server\sims\university\university_career_tuning.py", line 67, in put_sim_in_career_rabbit_holeAttributeError: 'NoneType' object has no attribute 'push_super_affordance'rtim=0 Client Session Time: 24.65 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Windows 10 10.0.18362 GPU: NVIDIA GeForce GTX 950M nvldumdx.dll 23.21.13.8857, GUID: D7B71E3E-50DA-11CF-6A51-933218C2DA35 </desyncdata></report> <report><version>2</version><sessionid>f7e123715e90be5f5f564460</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-09-07 11:24:56</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1020-1.200.000.464.Release</buildsignature><categoryid>career_base.py:2155</categoryid><desyncid>f7e123715e90be5f5f564460</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (AttributeError: 'NoneType' object has no attribute 'push_super_affordance') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run File "T:\InGame\Gameplay\Scripts\Server\scheduler.py", line 312, in _alarm_callback File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 2155, in _start_work_callback File "T:\InGame\Gameplay\Scripts\Server\sims\university\university_career_tuning.py", line 67, in put_sim_in_career_rabbit_holeAttributeError: 'NoneType' object has no attribute 'push_super_affordance'rtim=0 Client Session Time: 24.65 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Windows 10 10.0.18362 GPU: NVIDIA GeForce GTX 950M nvldumdx.dll 23.21.13.8857, GUID: D7B71E3E-50DA-11CF-6A51-933218C2DA35 </desyncdata></report> <report><version>2</version><sessionid>f7e123715e90be5f5f564460</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2020-09-07 11:28:09</createtime><buildsignature>Local.Unknown.Unknown.1.66.139.1020-1.200.000.464.Release</buildsignature><categoryid>career_base.py:1675</categoryid><desyncid>f7e123715e90be5f5f564460</desyncid><systemconfig/><screenshot/><desyncdata>Exception thrown while calling remove on (AttributeError: 'NoneType' object has no attribute 'objective_completed') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 206, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 217, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 385, in _resume File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 418, in call_save_game_gen File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 430, in request_client_disconnect_gen File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 764, in on_teardown File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 128, in destroy_all_objects File "T:\InGame\Gameplay\Scripts\Server\objects\object_manager.py", line 153, in remove File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 275, in remove File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 320, in call_on_remove File "T:\InGame\Gameplay\Scripts\Server\objects\components\__init__.py", line 81, in wrapped_method File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 830, in on_remove File "T:\InGame\Gameplay\Scripts\Server\away_actions\away_action_tracker.py", line 136, in clean_up File "T:\InGame\Gameplay\Scripts\Server\away_actions\away_action_tracker.py", line 123, in stop File "T:\InGame\Gameplay\Scripts\Server\careers\career_interactions.py", line 567, in stop File "T:\InGame\Gameplay\Scripts\Server\careers\career_interactions.py", line 590, in _update File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 1701, in apply_performance_change File "T:\InGame\Gameplay\Scripts\Server\careers\career_base.py", line 1675, in _get_common_performance_change AttributeError: 'NoneType' object has no attribute 'objective_completed'rtim=0 Client Session Time: 24.65 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,82,43225 Modded: False SystemInfo: Windows 10 10.0.18362 GPU: NVIDIA GeForce GTX 950M nvldumdx.dll 23.21.13.8857, GUID: D7B71E3E-50DA-11CF-6A51-933218C2DA35 </desyncdata></report> </root>
September 2020 - last edited September 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1020
What expansions, game packs, and stuff packs do you have installed? I have all except the Star Wars pack.
Steps: How can we find the bug ourselves? When my sim had the option to gain fame during her job as an internet personality or stay the same I chose fame. on her return from work her icon was grayed out.
What happens when the bug occurs? My sim's icon is grayed out and i can't get to her inventory.
What do you expect to see? My sim's icon not grayed out when she isn't at work.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. the latest patch on 9/3/2020
I've tried the fix in the thread and it doesn't work. I've moved her out of the lot to another one, I've used another household and invited her to another lot and nothing works. I've reset her, tried clicking the leave early and that doesn't work either. The only thing that does work is quitting the job but then i have the work hard thumbnail on her icon and that won't go away. This keeps my sim from returning to work for her next shift when her icon is grayed out even though her phone rings to choose work or PTO or work from home.
I know the threat says that this bug is fixed or was fixed with one of the older patches but that is now incorrect. As I am having this issue. I don't use mods or CC.
September 2020 - last edited September 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.66.139.1220
What expansions, game packs, and stuff packs do you have installed? Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons, Cats and Dogs, City Living, Get Together, Get To Work, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Tiny Living, Moschino, Laundry Day, Toddler Stuff, Fitness Stuff, Vintage Glamour, Kids Room Stuff, Romantic Garden, Movie Hangout, Spooky Stuff, Perfect Patio
Steps: How can we find the bug ourselves? My sim is in the social media career and there was a work event in which I got promoted to meme maker. My sim came home but the game thinks my sim is still at work. My sims portrait is basically stuck in work mode.
What happens when the bug occurs? I can't get the camera to follow my sim. When I click my sims portrait it does not find my sim. I restarted the game twice and it is still stuck like this. I also couldn't join a club gathering.
What do you expect to see? Regular sim portrait functions (go home button, auto focus on sim, camera follows sim)
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I just updated my game this morning to the most recent patch update.
My sim went to work as an internet personality, received a work event that gave me an auto promotion to meme maker. Then they came home but their portrait is still set as if they are at work. I have lost function of the regular portrait mode where you would have the go home button, the camera doesn't center on my sim when I click it and I also can't make the camera follow my sim. The game thinks they are still at work. I tried restarting twice and the problem is still there. Clicking leave early does not make anything happen either. I also don't have access to my inventory or the aspiration rewards store.
September 2020
I just waited to see what happens when my sim is supposed to go to work and she just isn't going.
September 2020
I quit my job and rejoined. That fixed the issue but I went down a rank. I just had the same event pop up and the glitch occurred again. The specific event asks you to roll for a number to have a popular streamer show off your channel and gives you fame and a promotion.
September 2020