I ran into this issue too, and I ended up just using a regular shower rather than a bathtub/shower. And that allowed my sim's hygiene need to go up. I understand it doesn't fix the ultimate problem, buuut it's some type of solution, hope this helps
I’m having this issue too. Does anyone know if a new patch will be out soon to fix this? This started happening to me right after the recent update.
Only way for my sims to get clean is a bath and I also send my sims to the final exam in university and it doesn't get check off but if I stay at home and the go it does I want the university experience and my showers back I love this game dearly
Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 188.8.131.520
What expansions, game packs, and stuff packs do you have installed? cats and Dogs, City living, get to work, get together, island living, dine out, seasons, get famous, spa day, perfect patio, movie day, laundry.
Steps: How can we find the bug ourselves? Try taking a shower with the Bath/Shower combos like the Double Delight or Clawfoot.
What happens when the bug occurs? The Sims hygeine need does not fill up.
What do you expect to see? The hygeine need to fill up.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. The most recent December patch
I have tried closing the game and reopening, I have tried different homes, towns, sims and even uninstalled and reinstalled the game and none of it helps.
I have this same issue and so does my daughter. This needs to be fixed. Doesn't any of the staff make comments about these bugs as to if they are being looked into, fixed, etc? Being able to use the shower option is a rather important element of game play.
My adult sims can't shower. They can only take baths in shower/tub combos.
I tried to repair the game, debug the objects, and repurchase new shower/tub combos, however hygiene does not improve unless they just take a bath.