July 2019
July 2019 - last edited July 2019 by EA_Cade
Its happening on PC as well so it isnt limited to mac os.
I'm having this issue as well since the big June Update.
August 2019
August 2019
Although not mentioned as fixed in today's patch, 1.54.120.1020, I checked anyway because I'm finding it such a nuisance to remember to use print screen to capture UI in the pic. Nope, screen capture settings still not working.
August 2019 - last edited August 2019
Dang.
I SUPPOSE I could use this as an opportunity to use "C" for actual storytelling, and Print Screen for when I need to snap interfaces. (Shots that involve both may be a problem, though.)
Actually, though, has anyone tried unchecking the box and then taking a screenshot with "C", just to see if maybe something got reversed there? (Worth a shot...no pun intended. )
August 2019
Screen capture (picture capture) does not capture UI despite being checked (video capture does capture UI). Tested after Update: 08/08/2019 - PC 1.54.120.1020 / Mac 1.54.120.1020
August 2019
Yup I have had this for awhile too. I have had to play in windowed mode and use good the regular screenshot command by keyboard to get a shot of the UI otherwise I just get a white screen. Dont remember how to do VIDEOS that way though.
August 2019
September 2019
I wanted to come here and express my frustration as this is still happening to me too.
September 2019
Since the last patch PC 1.55.105.1020 , I thought that the UI capture would be fixed but alas it still hasn't been fixed yet and it's now getting beyond ''Annoying''. And now that there's a ''leak'' of the next EP coming, possibly no ''bug fixes'' until the next pack comes out, that's 2 month wait! This needs to be fixed first and various of other bugs. I just wish they'd fix the bugs first before bringing out another pack but I understand that EA is a gaming company and there's budgets and get more packs out before a deadline, but more and more bugs will occur in new packs and then they'll be behind fixing those bugs that needed to be fixed months earlier.